Reviews (3,644)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

September 25, 2022

The app is very good, in addition to the responsive and courteous customer service, the app also offers a great degree of modifiability. I highly recommend this app.

小石子 Siusekzi
Hong Kong SAR
Over 1 year using the app
Channelwill replied September 25, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 29, 2022

Ottima app e un servizio clienti veloce, mi trovo molto bene, molto rispetto per chi usa la versione free!

HQtecno
Italy
Over 1 year using the app
Channelwill replied May 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 17, 2023

Love it. Great customer service and even better interface. Super easy to use which given how convoluted apps have become these days is really nice to see.

Par 6
United States
Over 1 year using the app
Channelwill replied March 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 16, 2022

Great customer service. I'm loving Parcel Panel Order Tracking so far. I elude recommend this to every e-commerce owner. Great App.

Nellie’s Kloset
United States
Over 1 year using the app
Channelwill replied January 18, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

August 23, 2022

Very great app and customer service excellent! they help me with all the matters that I have. Lexie and Mig great persons!

Culiau
United States
Over 1 year using the app
Channelwill replied August 24, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited January 16, 2023

Very friendly support and customer service app! They did some custom coding for me because I couldnt find how to do it.

Veddex
Netherlands
Over 1 year using the app
Channelwill replied December 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 17, 2021

Lexie is super patient and helpful! An update removed my settings which is frustrating but things happen and I trust it will get sorted.

The Silkyy Company
Canada
Over 1 year using the app
May 5, 2022

perfect servicio nada mas que decir los mejores servicios de shopfy me encanto son muy buen soporte

SWAGG-ICE
Switzerland
Over 1 year using the app
Channelwill replied May 6, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

January 26, 2023

I love the app! Excellent support - It reduced the emails I get from customers asking for order tracking status

Kraywoods
Canada
Over 1 year using the app
Channelwill replied January 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 22, 2022

Very helpful and fast customer support, they answer in less than 5 minutes and reply very fast, just what I need!!

FineCompress
United States
Over 1 year using the app
Channelwill replied March 23, 2022

Hi FineCompress!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel