Reviews (3,648)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

Edited October 18, 2021

great app - plus they have automatic PAYPAL SYNC and other features like sync with klaviyo or automatic emailing

gotyu-underwear
United States
About 1 year using the app
November 20, 2022

Excellent service, and great response time. Highly recommend this app to anyone serious about their business.

Lappa Day
United Kingdom
About 1 year using the app
Channelwill replied November 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 4, 2023

boa

buuty
Brazil
16 days using the app
March 18, 2021

I had some issues setting up but with one email I had support helping me until it was up and running. Customer Support is Gold in my book these days. The product lets our customers check their order status on our website and saves customer support time answering order tracking emails and chats.

Coastal Gifts Inc
United States
About 1 year using the app
July 26, 2022

Super fijne chat support. Erg behulpzaam en meedenkend. Ze kunnen echter niet meer zien dan de tracking link weergeeft. Ze zijn er puur voor het syncen van de info van de carrier naar je website.

MomCareLab
Netherlands
About 1 year using the app
Channelwill replied July 26, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

May 21, 2023

I've stumbled upon an app that has completely transformed my life. With its seamless interface and impressive features, I can't recommend it enough!

The app's sleek design and user-friendly navigation make it a joy to use. It offers a wide range of functionalities, catering to various needs, whether it's productivity tools or entertainment options.

Regular updates and improvements ensure that users have access to the latest features and a smooth experience. The app's performance is exceptional, running smoothly without any lags or crashes.

The customer support team is outstanding, providing prompt and helpful solutions to any issues or questions.

In conclusion, this app has surpassed my expectations. Its stunning design, extensive features, reliable performance, and exceptional support make it a must-have for anyone with a smartphone or tablet. Trust me, you won't be disappointed!

Avyanna
United States
About 1 year using the app
Channelwill replied May 26, 2023

Hi there!

Thank you for your glowing review! We're thrilled to hear that our app has had such a positive impact on your life and that you appreciate its seamless interface and impressive features. We're also glad to hear that our regular updates and improvements have helped to enhance your experience and that our customer support team has been outstanding in providing prompt and helpful solutions. Thank you for your support and we hope you continue to enjoy using our app.

Best Regards,
Parcel Panel

February 21, 2023

Amazing app and service, thanks! Can recommend to use this app. The support is amazing and friendly. :-)

Smiling Dog
Switzerland
About 1 year using the app
Channelwill replied February 21, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 29, 2023

Awesome Customer Service, a good app with the intention to be there for a user!
The interface can bit a bit complicated but there is a series of instructions to follow, so don't get discouraged.

Phantom Wear
Denmark
About 1 year using the app
Channelwill replied May 29, 2023

Hi there!

Thank you for your wonderful feedback! We're happy to hear that you had a positive experience with our customer service team and that you appreciate our app's user-focused design. We understand that the interface can be a bit complex, but we're glad that our instructions were helpful in guiding you through it. Thank you for your support and we hope you continue to enjoy our app!

Best Regards,
Parcel Panel

Edited March 30, 2023

Great customer service

I had an issue with some customizations, they solved my issues right away! awesome!

Fast 3D Renders
Dominican Republic
About 1 year using the app
Channelwill replied April 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 17, 2023

Very good support, Lexie was very helpful, and solved my problem fairly quickly. Would recommend!!!!

Amazihair
Sweden
About 1 year using the app
Channelwill replied March 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel