Reviews (3,648)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

December 24, 2021

This app saves me a lot of questions from customers. Clear overview to follow parcels. Also nice that I can customize like I want it to look.

Sorandi.nl
Netherlands
About 1 year using the app
April 11, 2022

Great app, provides us with certainty that our customers know where their packages are. We really appreciate how fast and helpful the customer service team are. They always answer our questions within minutes, and always have a solution for every problem. Thanks guys!

Passio Interiors
Australia
About 1 year using the app
Channelwill replied April 11, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

Edited June 25, 2022

I've tried several tracking apps and this one seems to be the most flexible in regards to what you want displayed to the customer. It's been easy to use and the support team has been quick to reply and help answer questions and make adjustments as needed.

Babes Raising Babes Boutique
United States
About 1 year using the app
Channelwill replied June 26, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

December 17, 2022

Perfect Price to Performance. On off the best app on the appstore.
Perfect Price to Performance. On off the best app on the appstore.

Hypero
United Kingdom
About 1 year using the app
Channelwill replied December 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited January 27, 2021

Support was quick and easy they responded my concern immediately.And explained to me how their plugin works

Blu Salt Co.
United States
About 1 year using the app
Channelwill replied January 27, 2021

Hi,

ParcelPanel support team here, hope you are doing very well.
Thanks for your update and 5-star review, your feedback is significant for us to provide a better tracking service.

Feel free to contact us if you have any question or concern, we are always glad to help you.

Best Regards
ParcelPanel support team

Edited February 16, 2023

Well, I can not comment about the app at the moment, as I have just installed it. I'll come back and update my review soon.
5 stars for customer service. It has been great so far.
Mig has been such a nice person to interact with.

The Edit.
Canada
About 1 year using the app
Channelwill replied February 16, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 2, 2023

Suporte sensacional! Atendente Mig foi simplesmente incrível, muito bem atenciosa e carismática.

Facyllitestore
Brazil
About 1 year using the app
Channelwill replied March 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 10, 2023

They have provided Fast & efficient help via online chat! They have provided Fast & efficient help via online chat!

Audrey Mama
Australia
About 1 year using the app
Channelwill replied March 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 13, 2023

The parcel panel app is my fav tracking app
the customer service is excellent and very helpful, specially Mig from customer support, she is so patient and gives all her effort to help.

Orlov
Saudi Arabia
About 1 year using the app
Channelwill replied July 24, 2023

Hi,

Thank you for your positive feedback about our Parcel Panel app. We are thrilled to hear that it is your favorite tracking app and that you have had a great experience with our customer service team. We are especially grateful for your kind words about Mig from our customer support team. We will make sure to pass along your feedback to her and the rest of the team.
If you have any further questions or concerns, please do not hesitate to reach out to us.

Best regards,
Parcel Panel

May 16, 2022

The app is very easy to install and use and provides all the information my customers need to track their order

Make Space For This
United Kingdom
About 1 year using the app
Channelwill replied May 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel