Reviews (3,647)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

June 12, 2023

Very quick and polite, answered my question, recommend to anyone who wants tracking on there website, special shout out to Mig

Atlas Jewellery Shop
United Kingdom
11 months using the app
Channelwill replied June 12, 2023

Thank you for your positive feedback! We're thrilled to hear that our support team was able to assist you quickly. Thank you for recommending our service, we appreciate your support!

February 2, 2023

Very good application that I use on several of my online shops. The customer service is also great, they respond very quickly. Thanks to the whole team, especially to Mig today.

IComfy
Hong Kong SAR
12 months using the app
Channelwill replied February 3, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 26, 2022

I just started to use this app and it works great so far. And it's useful for customers.Also Lexie has been really helpful!

Hannah's Accessory
Taiwan
11 months using the app
Channelwill replied November 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 19, 2023

App funziona come si deve ed è gratuita ma offre anche dei piani a pagamento.
Assistenza rapida ed efficace

DECORY
Italy
11 months using the app
Channelwill replied July 24, 2023

Thank you for your feedback. We're glad to hear that you find our app useful and that our support team has been able to assist you quickly and efficiently. We strive to provide a range of pricing options to accommodate different needs and budgets. If you have any further comments or suggestions, please don't hesitate to let us know.

August 25, 2021

I have tried many similar app before, this is the best one with prompt support. highly recommended.

Exceedmill.com
Hong Kong SAR
11 months using the app
November 30, 2022

Very easy onboarding and the support is above and beyond to help us set up the track order page and notification email for customers. The track order app is very intuitive and customizable. A very well-done app and support.

Bubs Kingdom
Australia
11 months using the app
Channelwill replied December 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 26, 2023

bonne application de suivi et Service Après Vente réactif et compétent. Il ont réglé mon probleme en moin de 2

Mes Cuissardes
France
11 months using the app
Channelwill replied May 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 26, 2023

Ik ben erg blij met mijn ervaring met Parcel Panel en wil graag mijn positieve beoordeling delen. Allereerst is de klantenservice van Parcel Panel uitstekend. Ik had een vraag en de vertegenwoordiger van de klantenservice was zeer professioneel en vriendelijk. Mijn vraag werd snel beantwoord en ik voelde me zeer goed geholpen.

DouréStore
Netherlands
11 months using the app
Channelwill replied February 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 12, 2021

Great app for tracking shipments. And their support team have been so helpful with coding my shop. Thank you!

Lil Tree Shop
United States
11 months using the app
July 27, 2022

As a small start-up store using a paid-theme and limited technical skills, I had some integration issues with AfterShip so I made the switch and had no issues with set-up. It has been a few months and so far so good. Besides from functionality, what I can really vouch for is their prompt customer service. If I have any issues or questions they are just a click away.

Self-Initiated Books
Canada
11 months using the app
Channelwill replied July 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel