Reviews (3,648)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

April 21, 2020

Excellent customer service. Served by Lexie. Prompt replies and fixed my issue, where the map was only showing up for some orders but not majority. Thanks!

EcoWood Pieces.
Australia
10 months using the app
May 14, 2022

The support team is amazing. The app works great and Lexie helped us increase the quota to 50. Thank you so much!

Reggenza.co
United States
10 months using the app
Channelwill replied May 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

February 18, 2021

Excellent loved this app it helps me a lot for my many orders every time without fail and will continue to use this

shopersdock
Singapore
10 months using the app
October 3, 2022

I enjoy using this app as it is very user friendly. The support is amazing as well! I would recommend this app to anyone that needs tracking services

Convi Cablez
United States
10 months using the app
Channelwill replied October 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 17, 2023

Application très pratique, permet d'économiser énormément de temps en SAV : je recommande chaudement !

Madame Rideaux
France
10 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 27, 2022

best app for tracking for dropshipping and non dropshipping stores, really usful and you can change the look of it

Smoky Cocktail
Canada
10 months using the app
Channelwill replied October 27, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 2, 2022

Customer support was extremely helpful and nice, easy to use app! I am glad I chose parcel. Thank you!

Sleevy
United States
10 months using the app
Channelwill replied October 3, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 23, 2023

I really like this app, it is easy to implement and the service is great. I recommend everyone to download this app!

Adosio
Netherlands
10 months using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 25, 2023

Mig est au top ! rapide et efficace ! elle m'a aidé rapidement et a su comprendre mon besoin très rapidement !

Ma Pierre Naturelle
France
10 months using the app
Channelwill replied April 27, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 5, 2023

ES: La aplicación es muy completa tiene muchas opciones para ayudar a saber donde esta el pedido del cliente. También si tienes alguna duda de su funcionamiento responden en menos de un minuto cuando mandas una pregunta por el chat

EN: The application is very complete, it has many options to help you know where the customer's order is. Also, if you have any questions about its operation, they respond in less than a minute when you send a question through the chat

BloopChile
Chile
10 months using the app
Channelwill replied May 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel