Reviews (3,651)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

February 16, 2023

Elly lovely Service Amazon

I recently had an issue with a purchase I made on Amazon and had to reach out to their customer service team for assistance. I was pleasantly surprised by the level of support I received.

Firstly, the process of contacting Amazon's customer service team was very easy. I was able to find the appropriate contact information easily on their website, and they had multiple options for how to get in touch with them including email, phone, and live chat.

lordzon
United Kingdom
8 months using the app
Channelwill replied February 16, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 3, 2022

Thank you so much for your customer service. I am so happy to use this application. and will work well

KJewelryMetal
Estonia
8 months using the app
Channelwill replied December 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 12, 2022

Thanks to the parcel panel team for their support.
They are available at any time to help us solve a problem, I am very satisfied with their services and I recommend.

bebehome123
France
8 months using the app
Channelwill replied March 14, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

February 14, 2023

This app is an added value to my store from the easy steps to link it on my website and designing your tracking page to fit your store and even the customer service was very helpful and they responded very fast. i had some issues to edit shopify email templates and they did a great job.

Kitchquip
Egypt
8 months using the app
Channelwill replied February 14, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 22, 2023

The support is really quick with their solutions to my problems. Also there are very positive and nice.

Drive Tasteful
France
8 months using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 12, 2022

it's hassle free to add the tracking page to our shopify store, you dont need to do anything just fulfill the orders and customers can track

IT-Tude
India
8 months using the app
Channelwill replied November 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 17, 2023

I believe this is extremely valuable information and insights. Thanks for all of the help and support.
Robyn

Daily Pet Supplies
United States
8 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 27, 2022

Mig, thank you very much! You helped me a lot. Your company is a great business partner! I will continue to work with your application. If you can, make it possible to open closed pages in the menu.
Thank you!

PAVex
Poland
8 months using the app
Channelwill replied October 3, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 13, 2022

Great app, the best on the store. Maybe it could be a little cheaper. Also a really goood customer service

KatanasWorld™
Italy
8 months using the app
Channelwill replied June 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

September 15, 2022

Excellent app, I recently downloaded it but it works great. Kudos to customer service too. They are so kindly e available

Majella
Italy
8 months using the app
Channelwill replied September 16, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel