Reviews (3,653)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

March 22, 2022

Excellent customer service. Thank you guys for the help! Probably going to be the only shipping app I plan to use with my store, period.

Sterx
United States
8 months using the app
Channelwill replied March 23, 2022

Hi Sterx!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

August 20, 2022

I have just started using this app and it is very useful and easy to navigate. Very helpful customer support team!

Seal The Fitness
Australia
8 months using the app
Channelwill replied August 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 17, 2022

Sto iniziando ad usare l'app. Il servizio clienti mi ha aiutato a capire delle cose che non avevo capito in maniera molto paziente. Bella app

SelfWhite™
Italy
8 months using the app
Channelwill replied November 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 10, 2022

Très bons services clients, rien à redire, ils répondent rapidement, c'est plutôt facile à manier. Je recommande.

Attaginas
France
8 months using the app
Channelwill replied December 12, 2022

Bonjour à tous!

Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires sur Parcel Panel. Nous continuerons à fournir de meilleures fonctions et un meilleur service à nos clients comme vous.🤗

Si vous avez besoin d'une autre assistance, n'hésitez pas à nous contacter sur le chat en direct.

Cordialement,
Parcel Panel

May 13, 2022

Just finished setting up the app. The dedicated tracking page looks great and works well! Excited to see how my customers like it!

Better Home Office
Australia
8 months using the app
Channelwill replied May 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

February 18, 2022

Great and fast customer service! I have not had the application very long but am excited to try all the features out.

HolliePaws
Canada
8 months using the app
Channelwill replied February 21, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

December 24, 2022

Easy to use and customer service are great at understanding your needs and pointing you in the right direction. Mig was very helpful.

Circadian LEDs
United Kingdom
8 months using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 23, 2023

I have had a great experience using the app as added value for my store and further I have received excellent support!

OKOHOKO™ BEAUTY
Romania
8 months using the app
Channelwill replied January 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 29, 2023

Great value app with excellent features, is well priced and excellent customer support. Unlink many other similar apps, it's fully integrated into the Shopify admin.

Acuratore
Australia
8 months using the app
Channelwill replied March 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 21, 2022

Product is easy to use and the service provided is quick and friendly. It provides the option to hide specific shipment information i.e origin location.

Arkoo Canada
Canada
8 months using the app
Channelwill replied May 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel