Reviews (3,653)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

July 13, 2019

Muito bom aplicativo... e quando precisei de suporte foram muito rapidos e conseguiram esclarecer perfeitamente as duvidas que tinha.

nerdotaku.com.br
Brazil
8 months using the app
June 27, 2023

Parcel Panel order tracking heeft een super klantenservice. Ik had een vraag en binnen een paar seconden was ik al in gesprek met een dame van de klantenservice. Zij ging direct voor me aan de slag en had het probleem meteen opgelost. Top!

Zazzia
Netherlands
8 months using the app
Channelwill replied June 28, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

April 10, 2022

Outstanding experience, reliable problem solving, easy to understand and customize. Truly awesome app.

The Spy Lamp™
Germany
8 months using the app
Channelwill replied April 10, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

February 25, 2022

very helpful and understanding
I would recommend this app for everyone that need a tracking package app

Fresh Juice by JuicY
France
8 months using the app
Channelwill replied February 25, 2022

Hello there!

Thank you very much for taking time to leave us your valuable feedback on Parcel Panel. We will continue to provide better functions and service to our customers like you.🤗

If you need any further support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

August 24, 2022

I used this app for order tracking. It reduces my work a lot instead of having to reply for order status from customers as shipping status is displayed once customer key in the tracking no on my website. Support staff Lara has been very kind and helpful in introducing this feature. Amazing support.

PoshTush
Singapore
8 months using the app
Channelwill replied August 24, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 19, 2021

A great application that can automatically get orders without me manually importing them! The customer service and technical staff also helped me modify the style of the product page in time, NICE!

Kingbolen official
Hong Kong SAR
8 months using the app
February 5, 2023

Very friendly assistance and support. Also very prompt.
The whole app is built very solid, unlike many of the shopify apps out there. 100% would recommend.

Tech Invader
Australia
8 months using the app
Channelwill replied February 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 15, 2022

Perfect ! Customer service is top and the application is easy to use for many people to track client order ! Thank you

Talzzer™
France
8 months using the app
Channelwill replied December 15, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 11, 2021

The app is good, but I'd like to use this opportunity to recommend Lexi from customer support. I was very upset about an issue which was promptly resolved.

Depawtment
United Kingdom
8 months using the app
January 15, 2022

Its a very complet app with very cheap price, and great support team speechly Lara, I highly recommand this app !

Beryouma
France
8 months using the app
Channelwill replied January 18, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel