Reviews (3,653)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

March 26, 2023

Great chat support, very fast respond. They helped me with everything starting up :) Looks professional and branded

Mevuna
Netherlands
8 months using the app
Channelwill replied March 27, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 26, 2021

It works wonders for tracking my customer's packages and providing them with real-time information, etc. Thanks!

Beyond The Curls
United States
8 months using the app
July 19, 2021

Hello,
I am completely and totally satisfied with the Parcel Panel service and I thank you for it.
Best regards.

Clairebody
United States
8 months using the app
December 8, 2022

Nice customer support - ready to help and solve issues. I am happy with the support provided by Lexie

Esprit-Aviation
France
8 months using the app
Channelwill replied December 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 28, 2023

Je démarre à peine avec l'application mais j'ai eu une très bonne expérience avec les service client.

Monpetitgranite
France
8 months using the app
Channelwill replied May 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 15, 2022

Application is good and simple, which is the most important thing. Like it. Thanks to support for your help and speed, Mig was great. Five stars from me

Pocket Wading Boots
United States
8 months using the app
Channelwill replied July 15, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

December 4, 2022

E' un app fantastica, la versione gratuita è ottima per iniziare. il supporto tecnico è eccellente disponibili a risolvere ogni problema. in ultimo supporta anche nativamente la lingua italiana!

tuttishopping.it
Italy
8 months using the app
Channelwill replied December 4, 2022

Ciao!

Grazie mille per aver dedicato del tempo a condividere con noi il tuo feedback su Parcel Panel. Continueremo a fornire funzioni e servizi migliori ai nostri clienti come te.🤗

Se hai bisogno di altro supporto, non esitare a contattarci su Live Chat.

Distinti saluti,
Parcel Panel

December 24, 2022

OTTIMA ESPERIENZA. L'ASSISTENZA IN CHAT E' FANTASTICA, GLI CHIEDI UNA COSA E TE LA FANNO IN DIRETTA.

DREAMS SHOP
Italy
8 months using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 28, 2022

Very awesome customer service I recommend this app and I think it'll help build trust in your store

Skate Yukon 1896
Canada
8 months using the app
Channelwill replied June 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

September 12, 2022

very prompt and helpful. was able to give me the free items that was being offered by parcel panel. thanks!

Veggie Vibes
United States
8 months using the app
Channelwill replied September 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel