Reviews (3,653)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

August 25, 2022

I love the Parcel Panel app, it's very easy to use and customise, probably the best app to track orders. And foremost, the support is AMAZING, they are just so dedicated to help you and will do anything to solve any issues you might have.
I had especially a wonderful experience with Lara who was so kind, attentive and committed to bring me all the help I needed and answer all my questions, huge thank to Lara who was absolutely great!

ecozyom
France
7 months using the app
Channelwill replied August 25, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 14, 2023

good apps. Provide full logistics services and user friendly. Very professional and good service to help me.

Lund Horsens
Hong Kong SAR
7 months using the app
Channelwill replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 18, 2022

Best tracking app out there

VYBEX
Germany
7 months using the app
Channelwill replied December 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 18, 2020

It is a great addition to my shop. Helps me reduce the queries received. Some more personalization would be nice.

ThinkThingz
Australia
7 months using the app
June 26, 2021

It's the best package tracking application, and the customer support is exceptional! The application offers a very aesthetic page, which you can translate into your language. The UpperCommerce team are great. Keep it up!

Bracelet Fantaisie®
Martinique
7 months using the app
September 19, 2022

ser service ist sehr nett und erfüllt alle Anforderungen über die Erwartungen hinaus. das finde ich klasse

LOONAlamp AUS
Germany
7 months using the app
Channelwill replied September 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 21, 2023

really great app and the customer support its really awesome. thanks!!!
im really glad to chose this app because it have it all

Alenne
United Kingdom
7 months using the app
Channelwill replied February 21, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 7, 2022

Since it was my first experience working with you, I was very pleased and now that I have talked with you and you guided me so kindly, I am very happy. And I will work with you more in the future. Your program is also great for us

Foryourbabyz
Türkiye
7 months using the app
Channelwill replied October 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 26, 2023

Alleine die Kostenlose Version ist super es lohnt sich monatlich zu bezahlen

H5Kitchen
Germany
7 months using the app
Channelwill replied March 27, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 15, 2023

perfect service! I can recommend it to everyone
If you have any questions, you get a very quick answer

Order On-line™
Germany
7 months using the app
Channelwill replied March 15, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel