Reviews (3,653)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

July 19, 2021

Amazing app, amazing support, and customer service.
I highly recommend it. You can download it eyes closed !!!

SNEAKERS HEAT
France
7 months using the app
November 1, 2022

I've just installed this app and wanted to get rid of the watermarking (it's free of charge) and their response team (Lexi) was very responsive and a joy to communicate with. The previous tracking app I was using took 5 or so seconds to load, and we all know how bounce rates can be affected by time. However, this app loads quickly and even while using your own data and not wifi. I look forward to using this app for a long time to come as I begin marketing heavily in the coming months. Also, GIVE LEXI A RAISE, she is phenomenal (She did not ask me to say this, but she deserves it. And more than a dollar or two, I'm talking $5-$10 more an hour.)

Angel Society
United States
7 months using the app
Channelwill replied November 2, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 20, 2021

#1TRACKAPP Just WOW! Amazing app and amazing support. Recommend it! KEEP GOING GUYS! DRESSDES ~ BE INSPIRED

Dressdes
Italy
7 months using the app
October 24, 2022

I absolutely love this app. The support is amazing, and it tracks parcels on a clean easy to read panel. You and your customers will definitely love this app!

Neonfall
United Kingdom
7 months using the app
Channelwill replied October 24, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 7, 2022

en komplett app med jättesköna och hjälpsamma support! rekommenderas starkt, du är inte själv

ZA-ZA Store
Sweden
7 months using the app
Channelwill replied April 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

March 1, 2022

Really quick and easy to use. We use it as a news notification. It works well and did not take long to publish

lustfulluxuries99
United States
7 months using the app
Channelwill replied March 2, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
ParcelPanel Support

December 21, 2021

Very good app for order tracking and excellent customer support. They respond in a few minutes and solve the problem.

Organizer Master
Serbia
7 months using the app
April 20, 2022

Great app ! Amazing support ! i highly recommend using it
I had a problem with the integrations and some feature and my problem has been solved in less than an hour

L'Insoluble Casse-Tête
France
7 months using the app
Channelwill replied April 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

August 5, 2022

App is easy to use and customer service is always quick to respond, its a must have app for tracking your packages.

The Drop Box Shop
United States
7 months using the app
Channelwill replied August 6, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

February 17, 2023

This app is good for users who want to add tracking to their shopify stores. I would recommend it for sure

Krystall
Canada
7 months using the app
Channelwill replied February 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel