Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (5,000)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its real-time shipping updates that reduce customer inquiries. It's easy to set up, with a user-friendly interface and customizable tracking pages that align with brand identities. The app integrates smoothly with Shopify, enhancing the customer delivery experience. Merchants also value the reliable order tracking and responsive customer support, making it a recommended addition to e-commerce stores.

January 4, 2024

Great Service and customer support!!

Harni Tools
United States
12 months using the app
Edited March 31, 2023

buen soporteeeeeeeeeeeeeeeeee eeeeeeeeeee eeeeeeeeeeee eeeee
eeeeee ee eeeeeeee ee eeeeeeeeeeee eeeeee e eeeeeeeeeeeeeeeeeeee

Importaditos CL
Chile
12 months using the app
Channelwill replied April 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited August 13, 2019

We had issues at the beginning but the app is working fine now! Thanks for the help!
Very much recommended!

JCMaster Beauty
Germany
12 months using the app
Channelwill replied August 6, 2019

Hi, I checked your ParcelPanel Account, the tracking shows pending because the courier Matching is not configured in the right way.
To make it right and solve your problem, you can match your Shopify Courier with Deutsche Post DHL and re-synced your order again in the dashboard.
Our auto courier detect system choose Cainiao as the courier because many dropshippers are using our APP, so if they do not set up the courier match, we will do it this way.
Now we support 500+ couriers, so the NO.1 problem of untraceable package is coused by the wrong courier matching, so, please install our app again and set up the courier matching. This problem will be fixed.
Btw, our work time is 9:00-20:30 GMT+8, we are glad to help.

April 14, 2023

I recently had the pleasure of using Parcel Panel Tracking for my package delivery, and I am thrilled to write this positive review about their outstanding service. From start to finish, my experience with Parcel Panel Tracking was exceptional.

Monva
Netherlands
12 months using the app
Channelwill replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 13, 2022

great chat service !
I was really asking a difficult thing and they answered lear and fast despite my lack of knowledge !

TableTools
France
12 months using the app
Channelwill replied February 17, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

December 13, 2022

Great customer service! It had some questions and the customer service answered them patiently. Highly recommend.

CaptivateSkincare
Hong Kong SAR
12 months using the app
Channelwill replied December 13, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 13, 2023

Texte können modular angepasst werden. Toller Chat Support und sehr hilfreich. Danke nochmals für die Hilfe.

Manifakto
Switzerland
12 months using the app
Channelwill replied June 17, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

January 26, 2024

amazing

Hygge
Canada
12 months using the app
April 12, 2022

Great app, simple set up and works flawless. No wishes left and very friendly support. I can recommend.

Woodality
Germany
12 months using the app
Channelwill replied April 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

August 2, 2023

Very very good !
This parcel tracking app is absolutely fantastic! It's user-friendly, efficient, and provides real-time updates. I love how it keeps my customers informed every step of the way, ensuring they never miss a delivery. It's a game-changer. I highly recommend it to everyone! Great customer support too

REMISK
Sweden
12 months using the app
Channelwill replied August 8, 2023

Hi,

Your satisfaction makes us happy, and I really appreciate that you took the time to write it down because we always believe that only through customer feedback can we understand what kind of quality they expect from us or learn how to improve our service level.
Please let us know if there is anything else you need from us or any other information or support that we can provide.

Best regards
Parcel Panel