Reviews (3,657)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

March 10, 2021

Excellent package tracking and information application for your customers, previously I had another application that I thought was complying with informing my customers and it turned out that it did not do so but this application does and is easy to configure

Adore Coddle
United States
6 months using the app
October 11, 2022

After using AfterShip for a long time, I moved across to Parcel Panel for multiple stores of ours. The interface is very clean and easy to use. I love the delivery timeline. The support staff are amazing! AAA+++

iShopTech.com.au
Australia
6 months using the app
Channelwill replied October 11, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 26, 2021

A friend of mine showed me this app and since then I use it.What a great app, I absolutely love it. It improves my store so much.

DreamFam
Germany
6 months using the app
January 10, 2023

Je viens d'installer l'application, le service assistance a été très réactif et professionnel pour répondre à mes questions !

Kalunya
France
6 months using the app
Channelwill replied January 11, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 27, 2023

amazing, super good customer service!! shoutout to mig. overall a great app, great for dropshipping too. 5/5!!

GadgetsX
Singapore
6 months using the app
Channelwill replied January 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 27, 2022

Great app and amazing customer service! Mig went above and beyond to solve our problems and improve our app experience :)

Blessed Island
Germany
6 months using the app
Channelwill replied October 27, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 12, 2022

Must have app for shipping. Drastically cuts down on the "Where's my order" emails and customer service is very responsive and helpful. Game changer for sure if you have been spending alot of time answer CS questions A+++++

Lyrix Boutique
United States
6 months using the app
Channelwill replied January 13, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

November 30, 2022

Deze app is precies wat ik zoek, geweldig voor klanten om hun te laten helpen met tracken van hun order

meysoh
Netherlands
6 months using the app
Channelwill replied November 30, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 30, 2023

Awesome

ALM Store
Türkiye
19 minutes using the app
March 13, 2022

Love it, an excellent solution to work with Oberlo for dropshipping, it automatically tracks orders and provides a great branded tracking page free for the first 20 orders.

Minimarck
United Kingdom
6 months using the app
Channelwill replied March 14, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel