Reviews (3,658)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

Edited December 14, 2022

Es mi primera ves usando esta aplicación y debo destacar su excelente atención y fluidez en todo momento, se agradece mucho.

Tu tienda preferida
Chile
5 months using the app
Channelwill replied December 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 12, 2023

the app, the customer support.. TOP NOTCH!
the app has everything you want for tracking, plus the customer support who is there ot help and provide whatever you need, sometimes without even asking!

thincomfy
United Kingdom
5 months using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 25, 2023

Great app, especially for dropshipping stores, features such branded tracking page makes this app a must to grow your brand. Their customer service is what made this app even better, Elly answered all my questions and patiently walked me through the full process. I highly recommend this app

Sellutions
United Arab Emirates
5 months using the app
Channelwill replied January 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 15, 2022

My problem was solved very quickly.
Thank you for this great service!
I am grateful that I can simply write with every question, that makes things easier

Tromaro
Germany
5 months using the app
Channelwill replied April 15, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

February 5, 2023

Great customer service and free plan for those starting out. It is free for the first 20 orders. I am also able to customize the tracking page, and they offer multiple ways for the customer to see how far along their order is. They added additonal bonuses for free such as removing branding that other apps usually charge money for. They seem to truly care about customers which is rare these days. Don't hesistate to try out the app for tracking orders! I know I will be : )

Recover Fresh
United States
5 months using the app
Channelwill replied February 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 29, 2023

super buena aplicacion, excelente servio en cuanto la atencion, suoer rapido y bien detallada, lo super recomiendo.

mi tienda violet grand
Chile
5 months using the app
Channelwill replied May 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 3, 2022

Jag använder denna appen för att den hjälper oss mycket att hantera frakten. Skapar en stark kundnöjdhet och underlättar genom att automatisera olika processer inom logistiken. Alltid snabba i chatten och professionella.

Pawye
Sweden
5 months using the app
Channelwill replied February 6, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better apps and service for customers like you 🤗

Should you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

November 3, 2022

Great app with excellent service, would 10/10 recommend and use for other stores. Happy to find it in the apps!

Viviz
Netherlands
5 months using the app
Channelwill replied November 3, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 3, 2023

This app is a must have, awesome customer service from Mig. Tracks my parcel quickly and efficiently. Thank you

Thingsy
Canada
5 months using the app
Channelwill replied March 3, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited June 30, 2023

Mig helped me with the code

I am very grateful for her help!

Made my day better!

great support!!!

Lumière
Portugal
5 months using the app
Channelwill replied June 17, 2023

Thank you for your feedback! We're glad to hear that Donna was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.