Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,933)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time delivery updates that enhance customer satisfaction and reduce inquiry volumes. Its customizable tracking page maintains brand consistency, while features like automated notifications and dynamic URL redirections improve customer experience. Easy to install and integrate with Shopify, it supports multiple carriers and offers reliable performance. The responsive, 24/7 customer support is also highly praised.
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nice app, works fine, it does what it promice, good help center!
Had a few issues with Royal Mail Uk tracking. support were responsive and the issue seems to have been fixed
apart from that the app has been great and has a good feature set which helps with customer satisfaction
It is a great plugin or application on shopify for small businesses like OURS. You get many options to choose from for free. I would 10000% recommend this to everyone for creating a better experience for their consumer.
Parcel Panel is on another level. It makes order tracking smooth, quick, and simple. No more stressing about where my package is – everything is right there at my fingertips!
Massive shoutout to Kath for the amazing customer service. She was quick to help me with a few questions I had, and made the whole experience effortless. If you’re looking for a reliable and user-friendly tracking solution, Parcel Panel is the way to go.
Thanks again, Kath – top-notch support!
They are always available to help as soon as possible.
I just want to say Cecilia. You are amazing and you solved my problem. It was great chat with you. Once again thank you.
Amazing help from Kath updating some orders not updated
We recently started using Parcel Panel. We primarily use Royal Mail & DHL for shipping. The Royal Mail API is less than perfect and resulted in some teething problems but Parcel Panel support dealt with both problems within hours. Useful app and fantastic customer service – happy to recommend.
Amazing service from the support team regarding some extra advice I needed on the app. also could I recommend that the app offers the option to print out bulk shipping labels.
I used to absolutely love Parcel Panel but they are experiencing huge technical issues that have cost us a lot of money. They tracking is completely off due to the increase of the holidays which 100% not their fault. That being said as someone coming from a programming background there are multiple workarounds that they could easily have done to resolve these issues. The software is not tracking properly for USPS as it currently sits and will only cause massive frustration for your customers it’s best they see the actually tracking info provided by USPS itself than rely on Parcel Panels API data.