Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (5,053)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration. It excels in order tracking, offering real-time updates that reduce customer inquiries and can be customized to match brand aesthetics. The support for multiple shipping carriers and responsive customer service further enhance its utility. Promotional offers like increased order limits on the free plan are also valued, improving customer satisfaction and operational efficiency.

February 7, 2025

I had an issue with my order tracking, and the customer service team at Parcel Panel Order Tracking was incredibly fast and helpful! They responded quickly, provided clear solutions, and resolved my problem in no time. Excellent support and a great experience overall. Highly recommended!

RehaComfort
Germany
About 2 months using the app
February 1, 2025

great customer service! great tool! on brand and for free! love it

ILHEMENT
Switzerland
Almost 3 years using the app
February 6, 2025

Amazing app, you can do things that many other tracking apps don't even come close to achieving.

Vivid-Melbourne
Netherlands
3 months using the app
January 22, 2025

nice app, works fine, it does what it promice, good help center!

Zindado
Netherlands
7 months using the app
February 22, 2025

The support helps in a few minutes! Appreciate the staff working here and the app :)!

Revulla
Netherlands
3 months using the app
February 11, 2025

always of great help. also fast response and fast results.

Elva Stil
United Kingdom
4 months using the app
Edited February 12, 2025

Excellent app -I highly recommend it. Customer service is great too!

Free Motus
United States
About 1 year using the app
Edited December 18, 2024

Had a few issues with Royal Mail Uk tracking. support were responsive and the issue seems to have been fixed

apart from that the app has been great and has a good feature set which helps with customer satisfaction

RS Engraving
United Kingdom
9 months using the app
January 20, 2025

We recently started using Parcel Panel. We primarily use Royal Mail & DHL for shipping. The Royal Mail API is less than perfect and resulted in some teething problems but Parcel Panel support dealt with both problems within hours. Useful app and fantastic customer service – happy to recommend.

Liquorice Heaven
United Kingdom
14 days using the app
December 1, 2024

Clear app, helpfull employees in the chat, a lot of solutions to provide detailed shipping information to the customers. Big 10 out of 10!

FenTes4you
Netherlands
About 2 years using the app