Reviews (3,596)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

June 26, 2024

I totally recommend the parcel panel app maybe there is just one issue that it doesn't track or it have slow updates on the italian carrier le poste italiane

Error 404 Shop
Italy
2 months using the app
May 29, 2024

I love this app. It's efficient and beneficial for myself and my customers. The customer service is amazing.

Silkra
Saudi Arabia
10 months using the app
Edited June 25, 2024

This is an excellent tracking app. I've tried a few and Parcel Panel works great! It also integrates tightly with the Accounts Concierge app. Support is quick to respond too. Easily a 5-star app.

ExcellentSupply.com
United States
29 days using the app
July 2, 2024

For now - great. The quickest support I've ever seen. App is quite easy to understand and gives a lot of possibilities. We are waiting for adding third-party courier. Good to know, that there is a possibility of adjusting courier list to your needs.

berke.
Poland
2 days using the app
June 23, 2024

Hands down one of the best tracking app on shopify. The thing that sets them apart from the rest is their support service. They will literally solve any problems for you in the less time. One of the best customer service ever. Highly recommend

Klubbie
Italy
2 days using the app
July 11, 2024

Easy to use, great app and amazing customer service!

Zoomlite
Australia
Over 1 year using the app
May 3, 2024

This app is great for tracking orders. The customer interface looks great and is super easy to navigate. Also their customer service is great! Donna helped me with everything I needed. 10/10 highly recommend!

Bella & Co™
United States
About 2 months using the app
July 11, 2024

Very useful app and an amazing customer service!

Biofit
Netherlands
About 1 year using the app
April 12, 2024

Had few issues with currency and setup but the support team is very great, they have helped me set the app up and it is actually now generating revenue + improving the service for customers. I highly recommend this for shopify owners who are looking to improve their offering while getting some extra revenue :)

Jewellery With Love
United Kingdom
22 days using the app
June 1, 2024

Great response time, and always so helpful! Glad to be working them!

EmergingEra
United States
2 months using the app