Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (5,079)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration. It excels in order tracking, offering real-time updates that reduce customer inquiries and can be customized to match brand aesthetics. The support for multiple shipping carriers and responsive customer service further enhance its utility. Promotional offers like increased order limits on the free plan are also valued, improving customer satisfaction and operational efficiency.

November 29, 2024

Amazing service from the support team regarding some extra advice I needed on the app. also could I recommend that the app offers the option to print out bulk shipping labels.

Soul Rise Clothing
United Kingdom
About 1 hour using the app
November 14, 2024

Parcel Panel Order Tracking has been an invaluable tool for managing and tracking orders with ease. The interface is intuitive, making it easy to access real-time updates on shipments, which is incredibly useful for both my business and customers. The automated tracking notifications add a professional touch to our customer service, keeping customers informed and reducing the need for manual ...

MANOPOULOS Chess & Backgammon
Greece
About 1 hour using the app
November 30, 2024

They have really good support team, and answer very fast, also the general aesthetics are very good, I recommend this app.

Warmals
Mexico
About 13 hours using the app
November 14, 2024

Parcel Panel is on another level. It makes order tracking smooth, quick, and simple. No more stressing about where my package is – everything is right there at my fingertips!

Massive shoutout to Kath for the amazing customer service. She was quick to help me with a few questions I had, and made the whole experience effortless. If you’re looking for a reliable and user-friendly tracking solution, ...

ZOKULT
Romania
About 1 hour using the app
Edited November 29, 2024

Changing to 5 STARS 29/11/24:

Kelly and team have gone above and beyond to rectify the shortcomings stated below. While a delay still exists in API status reporting, the workarounds comprising of custom email templates for our customers, dynamic URL redirections direct to the carrier page, and carrier shortcuts embedded on our store shipping pages have made such a difference. Furthermore, if a ...

Blondies Bakes
United Kingdom
3 months using the app
Channelwill replied September 14, 2024

Hi there,

Thank you for providing these precise feedbacks. All your voices will be heard and will be delivered to our product manager. Our team has provided a solution of ...

January 12, 2025

Great App and great support! Parcel Panel is a lifesaver!

mialan
Germany
5 days using the app
December 7, 2024

Snelle en goede hulp via de chat. Echt heel prettig zodat je snel verder kunt! Super fijne app in gebruik. Ik ben erg tevreden :)

Blooming Concept
Netherlands
4 months using the app
November 9, 2024

Great and an instant support! Happy user

HeyKittie
United Kingdom
29 days using the app
October 5, 2024

So far so good! Kath w/ customer support was awesome! Super helpful and hooked me up! I heard this was the best app and I believe it now! I will continue using Parcel Panel as long as a have a shop!

Kingdom Outfitters
United States
About 1 month using the app
December 4, 2024

great service!

Moozie
Netherlands
About 2 months using the app