Reviews (3,660)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

July 6, 2022

I really enjoy with this app, the team is wonderful, and all the problem has been resolved in a 15 minute.

myphonecare
Saudi Arabia
5 months using the app
Channelwill replied July 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

June 28, 2023

A Elly que me atendeu super atenciosa e muito educada, resolveu na hora meu pedido. Superrrr Recomendo

Mundo Afora
Brazil
5 months using the app
Channelwill replied June 30, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 25, 2022

Very good experience with customer service and a great app that streamlines the tracking process for customers. Provides a well rounded online shopping experience for customers.

pets-n-family
Australia
5 months using the app
Channelwill replied October 3, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 21, 2022

customer service is outstanding! I wouldn't hesitate to work with them again

Coffeequip
United States
5 months using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 1, 2023

Mi sto trovando molto bene, il servizio è ottimo e anche l'assistenza.
Vi ringrazio molto per gli aiuti che mi avete dato!

Pikline
Poland
5 months using the app
Channelwill replied January 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 4, 2022

Acabei de instalar o app para minha loja no Brasil. Achei a funcionalidade e layout simples e objetiva. Fácil para o cliente usar. Usei o atendimento no chat online e fui atendida muito rápido e com eficiência. Até o momento superou minhas expectativas. Obrigada!

DANZZUR
Brazil
5 months using the app
Channelwill replied November 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited March 7, 2023

super rapide. Service au top, réactif, merci pour le bonus. Interface facile a utilisé, bien structure.

Paradieux Boutique
Canada
5 months using the app
Channelwill replied March 7, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 30, 2023

Great support! Staff is very helpful and knowledgeable! It was pleasure to cooperate with them! Love it!

MomSpace
Poland
5 months using the app
Channelwill replied April 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 15, 2022

This is a great and wonderful app !!!!!!! they respond quickly !!!!!!!! I love this app !!!!!!!!!!!!

Pet.store
France
5 months using the app
Channelwill replied October 16, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 5, 2023

Great service! The trackingpage looks professional and the reaction time is perfect. Keep up the good works!

Vaas & Meer
Netherlands
5 months using the app
Channelwill replied January 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel