Reviews (3,661)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

July 28, 2022

Very quick and responsive, customer service is excellent I really recommend this app. Makes a lot easier to manage every problem on your store.

VanityCleaner
France
5 months using the app
Channelwill replied July 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

Edited November 17, 2022

Love this app, It works as it should! My customers are happy, which makes me happy too! Thank you Parcel Panel for your existence!! :)

HomenLove
Lithuania
5 months using the app
Channelwill replied October 18, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 27, 2023

Great application and experience! I highly recommend parcelPanel, the best order tracking app on the market.

saya seinaru lithotherapie
United Arab Emirates
5 months using the app
Channelwill replied January 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 23, 2024

Great App, works straight out of the box with native email notification and status on the Shopify Admin page for all our shipments. 3rd time lucky after trying other similar apps that couldn't deliver what they advertised. Thanks

Ever Vessel
Australia
July 22, 2024

Helpful support, Parcel Panel is a must for your backend. No one can compete with them, especially with their dedicated support team. They are kind and will go one step ahead for you.

Paradsis
United Kingdom
July 23, 2024

Un service client au top et hyper réactif ! Merci à Cécilia

Vibralys
France
July 23, 2024

Amazing App. Loved the prompt support by Team Parcel Panel.

Dessine Art
India
October 24, 2022

Excellent App & Customer Service! I recommend it to every Shopify store owner. Everything is easy to use, and if you have any questions their customer service replies fast.

SmartPaw
Finland
5 months using the app
Channelwill replied October 24, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 28, 2022

did everything for me. smooth operating. thank you for the patience and initiative taken to complete this task.

Eternal Gems
United States
5 months using the app
Channelwill replied November 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 13, 2022

Great Service. I texted a view minutes ago and they already solved my problem in minutes like i wanted !

Smart Home Tech
Germany
5 months using the app
Channelwill replied August 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel