Reviews (3,661)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

January 15, 2023

Me encanta esta aplicación es muy útil, estoy satisfecha con el servicio que prestan. Muchas gracias.

tendenciaslorechile
Chile
5 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 1, 2022

Support was excellent. I need some help with the delivery email notifications and some html work and they got it done very quickly. They are responsive.

Anhem
United States
5 months using the app
Channelwill replied June 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

September 3, 2022

great app, its mostly used by me for being completely branded on my page so all tracking goes through me, it makes it look more professional from a brand perspective and great pricing too and support is always online which is extremely helpful

Zest Balance
United States
5 months using the app
Channelwill replied September 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 26, 2022

Das ist eine sehr gute App sieh hat mir sehr viel geholfen und die Kunden sind sehr zufrieden. Sehr toll

Home of Gadgets
Germany
5 months using the app
Channelwill replied November 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 23, 2023

Le service client est disponible et réactif. L'application Parcel Panel est parfaite pour gérer ses livraisons.

Bob Crew, Le Spécialiste du Bob
France
5 months using the app
Channelwill replied June 28, 2023

Thank you for the positive feedback! We're glad you're enjoying the app and the customer support. If you ever need assistance in the future, don't hesitate to reach out to us again.

December 7, 2022

Application parfaite pour moi ! Tout a été pensé pour l'utilisateur. J'ai eu quelques questions pour la configuration et Mig m'a été d'une aide formidable et très professionnel et également avec une joie de vivre extraordinaire ! Franchement merci Mig (You are the best).

Confort Color
Belgium
5 months using the app
Channelwill replied December 7, 2022

Bonjour à tous!

Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires sur Parcel Panel. Nous continuerons à fournir de meilleures fonctions et un meilleur service à nos clients comme vous.🤗

Si vous avez besoin d'une autre assistance, n'hésitez pas à nous contacter sur le chat en direct.

Cordialement,
Parcel Panel

May 10, 2023

So far so good! got the branding removed with a simple email PLUS some added quotas to my free plan. most def excited to buy the paid version.
at the time of writing this review i haven't actually used the app yet but ive played around with it and i like it. will be embedding it into my site in a bit. excited!

OG's Convenience Store
United States
5 months using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 10, 2022

app is really good. took a little getting use to but works really well :) app is really good. took a little getting use to but works really well :) Lara is really good too

Divinity Lights
United Kingdom
5 months using the app
Channelwill replied February 11, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better apps and service for customers like you 🤗

Should you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Lara | Parcel Panel

October 30, 2021

Asked the dev team to make a few adjustments to fit in with my other pages and it was done done within a day! Great app and service!

Lidia.
United Kingdom
5 months using the app
December 24, 2022

This is a great app. It's very versatile and customizable. Easy to use, great interface and design not to mention their wonderful customer support. I highly recommend.

Wally Massage Ball™
United States
5 months using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel