Reviews (3,665)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

December 18, 2022

That’s a good app to track my deliveries. Highly recommend to Shopify users. Response is fast and helpful.

jmscamping.com
Hong Kong SAR
4 months using the app
Channelwill replied December 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 18, 2022

Great app with lots of freedom for the branding! The customer service is also on point. Overall perfect

LaPatteParfaite
France
4 months using the app
Channelwill replied November 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 28, 2023

First of all, it's free and you can easily test if your store is doing well without spending a penny. Moreover, the chat support has been great and is always there for you!

ShopLandz
Greece
4 months using the app
Channelwill replied June 30, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 21, 2023

Great app so far, it's easy to use and in case of trouble, the support is helpful and quick to answer.

Avec moi, toujours.
France
4 months using the app
Channelwill replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 8, 2022

Support is effective and help me to get a better conversion rate on my website. I really recommande this app.

infinitylights
Réunion
4 months using the app
Channelwill replied November 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 3, 2022

I don't have much experience in e-commerce)
but everyone recommended this app to me
very easy to install.
I recommend

Cat and Dog alrosse
Austria
4 months using the app
Channelwill replied September 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 15, 2022

Easy to use and very good support for customer service! Lexie was very helpful, and just took a few minutes to resolve the problem. Thank you again!

Evaray Corner
Hong Kong SAR
4 months using the app
Channelwill replied August 16, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 14, 2023

Intuitive app with great customer service. They were kind and quick to respond to my requests. Recommended

Shaiver
San Marino
4 months using the app
Channelwill replied July 24, 2023

Thank you for your positive feedback! We're glad to hear that you found our app intuitive and that our customer service team was able to assist you quickly and kindly. We appreciate your recommendation and hope that you continue to enjoy using our app. Please don't hesitate to reach out if you have any further questions or concerns.

January 30, 2021

Muy buena app, ideal para cualquier pagina web, un soporte de ayuda muy bueno, la recomiendo al 100%

Dinlands
Spain
4 months using the app
October 20, 2022

La customer service è fantastica, Lara mi ha aiutato sin da subito a comprendere come funzionava l'app.
Grazie mille!

GlowSkins
France
4 months using the app
Channelwill replied October 20, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel