Reviews (3,668)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

July 12, 2023

Good app and good service! I think it's very convenient and all is well thought. Plus their customer service is super quick and literally responded within few sect.

Trendy Paris
Canada
4 months using the app
Channelwill replied July 14, 2023

Hi,

Thank you for sharing your positive feedback about our app and service. We are glad to hear that you found our app convenient and well thought out. Our team strives to provide quick and efficient customer service, and we are happy to hear that we were able to assist you promptly. Thank you for your support!

Best regards,
Parcel Panel

April 22, 2020

Excelent curstomer service. Save my live. The clients are happy. The app work fine for me. For me a must have.

Trindal.store
Spain
4 months using the app
February 25, 2023

So far, so good. It has a nice customer interface & customer support was very pleasant to deal with. We'll see how it holds up in a month.

The Disco Ball Planter ™
United States
4 months using the app
Channelwill replied February 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 29, 2022

Great app and helpful customer service , there is so many different options to help you provide your customers a super tracking service.

ARMTRON™
Estonia
4 months using the app
Channelwill replied December 29, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 13, 2023

TOP. Ich bin sehr zufrieden. Support arbeitet schnell und zuverlässig. Von mir aus kann ich diese APP definitiv empfehlen. Auf eine weiterhin gute Zusammenarbeit !

Glückspfoten Shop
Germany
4 months using the app
Channelwill replied January 13, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 24, 2021

Me gusta mucho, tiene una apariencia fresca y elegante. Le da el carácter que mi negocio requiere y aporta el servicio que necesitan mis clientes para estar al tanto de sus pedidos

Mascotas Fashion Boutique
Spain
4 months using the app
February 21, 2022

This app is a lot cheaper than any other tracking app, with very simple integration and email design!

Accessor King
Canada
4 months using the app
Channelwill replied February 22, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

May 2, 2023

App works and loads fast, customer support is great, they removed the Parcel Panel branding and even gave me free quotas!

Jahuna
United Kingdom
4 months using the app
Channelwill replied May 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 25, 2023

The customer service is great, I am glad that I discover this app it is easy to use and beginner friendly.

Optimum Scrubs and More
United States
4 months using the app
Channelwill replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 7, 2022

Using this app for dropshipping, and it is super easy to use! I love how they have a free plan for getting started plus a scalable option for when your business grows. Very intuitive, well designed app. Plus they have great customer support. I had my questions answered within a couple of minutes reaching out. Would recommend this app for tracking your shipments!

Skaha Prints
Canada
4 months using the app
Channelwill replied January 10, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. That is a big motivation for us to provide better apps and service for customers like you 🤗

Should you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel