Reviews (3,670)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

June 29, 2023

Very good assistence. And free upgrades if you contact the support!
Also very good prices and removes the dropshipping aspect from your store!

Mozida
Netherlands
4 months using the app
Channelwill replied June 30, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 15, 2023

Elly was amazing, some of the best customer service I've ever had! I really look forward to continue to use the app!

Trust The Tail
United States
4 months using the app
Channelwill replied June 17, 2023

Thank you for your feedback! We're glad to hear that Elly was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.

March 1, 2022

Very easy to use and looks great! I love the integration options and how you can hide the origin of the package. Highly recommend.

Humble Designs Jewelry
United States
4 months using the app
Channelwill replied March 2, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Lara | ParcelPanel

May 9, 2023

great app. very easy in use, quick support. The tracking page on my website is looks smooth without customizing too much

stradys.nl
Netherlands
4 months using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 28, 2022

I use this app to track my orders and it works perfect. Aswell the Support ist very very kind and will always try to help you out! I can recommend it!

MeinKrimsKrams
Germany
4 months using the app
Channelwill replied January 28, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 7, 2023

Great Customer Service, helped with 2 quick questions immediately. Also a great app with many customizable features!

Iced Up
United Kingdom
4 months using the app
Channelwill replied March 7, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 15, 2023

Super easy to set up the tracking page. There is also great support that helped me to remove some ParcelPanel branding from the tracking page.

Juniorren
United States
4 months using the app
Channelwill replied March 15, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 5, 2023

The app is very easy to install and works with all shipping carriers.
And the support is just awesome and Quick responsive.

Decorant
India
4 months using the app
Channelwill replied July 7, 2023

Hi there!

Thank you for your feedback! Hope you continue to have a great experience with our product.

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 9, 2023

App molto intuitiva ,veloce facile da usare. In ogni caso ,se doveste avere qualche dubbio , l'assistente sarà subito pronto a darvi una mano molto velocemente!

Lyx Rakning
Italy
4 months using the app
Channelwill replied July 14, 2023

Hi,

Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

February 12, 2023

Awesome app that are made with love for droppshipers. Goood job Miss Mig! You were helpful and It was a pleasant time talking to you.

CleanCat
Sweden
4 months using the app
Channelwill replied February 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel