Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (5,013)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction with real-time delivery updates and a customizable tracking page that matches their brand. The automated notifications minimize the need for manual updates, boosting customer trust. Merchants appreciate the easy setup, flexibility with multiple carriers, and the ability to customize tracking features. The responsive and effective customer support is also frequently praised.

June 22, 2023

Talked to Mig recently and she helped me with the problem that I had, and by the way the response was very fast !

Awesome staff and customer service !

Selline
Portugal
7 months using the app
Channelwill replied June 28, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

October 20, 2023

Loved it! Jessica was very helpful, and the service was quick!

Curvy Couture
United States
7 months using the app
January 14, 2024

Amazing Customer support. Jessca was awesome

OllieWIlde 2
United Arab Emirates
7 months using the app
July 13, 2023

Respuesta muy rápida agradecida por ayudarme, fue todo en menos de 5 minutos la atención muy amble y profesional

Feelcomer
Chile
7 months using the app
Channelwill replied July 24, 2023

Hi,

Thank you for your positive feedback about our Parcel Panel app. We are thrilled to hear that it is your favorite tracking app and that you have had a great experience with our customer service team.
If you have any further questions or concerns, please do not hesitate to reach out to us.

Best regards,
Parcel Panel

November 13, 2023

I like the app, especially the fact that it changes the statuses in the native shopify tracking which helps with various marketing apps.

HYKLE
Bulgaria
7 months using the app
May 18, 2020

It is a great addition to my shop. Helps me reduce the queries received. Some more personalization would be nice.

ThinkThingz
Australia
7 months using the app
Edited April 22, 2024

Great app, asked for help and Jessca was very nice and friendly. She helped me so quick.

Every Need Store
Australia
7 months using the app
June 26, 2021

It's the best package tracking application, and the customer support is exceptional! The application offers a very aesthetic page, which you can translate into your language. The UpperCommerce team are great. Keep it up!

Bracelet Fantaisie®
Martinique
7 months using the app
September 19, 2022

ser service ist sehr nett und erfüllt alle Anforderungen über die Erwartungen hinaus. das finde ich klasse

LOONAlamp AUS
Germany
7 months using the app
Channelwill replied September 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 21, 2023

really great app and the customer support its really awesome. thanks!!!
im really glad to chose this app because it have it all

Alenne
United Kingdom
7 months using the app
Channelwill replied February 21, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel