Reviews (3,670)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

June 12, 2023

just perfect no words more ! the sav is really speed and the app is really easy to use ! i recomand it

Innovia Store
France
4 months using the app
Channelwill replied June 12, 2023

Thank you for your positive feedback! We're thrilled to hear that our app is easy to use and that our support team was able to assist you quickly. Thank you for recommending our service, we appreciate your support!

April 9, 2022

Great App and great Customer support. The Tracking Page is very customizable and if you know a bit about CSS, you can make it look even better. Of course, the tracking works great too.

getitbinary
Germany
4 months using the app
Channelwill replied April 10, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellyssa | Parcel Panel

May 16, 2020

I just installed this app, and it is by far the easiest to understand and align with my store, great job!

Space Case Boutique
United States
4 months using the app
August 4, 2022

Very responsive customer service! A must have app for any Shopify store. Easy to setup, user friendly interface!

ROOVEX
Italy
4 months using the app
Channelwill replied August 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Ellly | Parcel Panel

February 25, 2023

I am really thrilled with how quickly I received an answer and help. The support is also very friendly and helpful. I can only recommend it. :)

FlexyTracks
Germany
4 months using the app
Channelwill replied February 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 12, 2022

Great, fast service even helped me to improve my store, they even offered free upgrades to remove the watermark and increase my tracking capacity

Self Health V2
United Kingdom
4 months using the app
Channelwill replied November 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 29, 2023

Amazing support, they offered a 2.5x the free quota and they removed the powered by parcel watermark.

Slicing Sensei
United Kingdom
4 months using the app
Channelwill replied May 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 18, 2022

Really helpful app for tracking, thank you! Customer service is also responsive and have been so helpful with the setup of everything!! :)

Kina & Tam
Australia
4 months using the app
Channelwill replied January 18, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 29, 2023

Mig on customer service is always extremely helpful! App is always really easy to use! Highly recommend!

Artah
United Kingdom
4 months using the app
Channelwill replied March 30, 2023

Hi there!

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Parcel Panel

December 6, 2021

Great customer support! They have really helped me solve my problem very well. Thank you, Lexie, for your patience!

KSANET FASHION
United States
4 months using the app