Reviews (3,670)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

July 19, 2023

It is a great app, they have really great integration with dropshippers because you can hide the Chinese details. The support team is really awesome and responds very quickly. I highly recommend this app to everyone!

Vivendha
United States
3 months using the app
Channelwill replied July 24, 2023

Thank you for your positive feedback! We're happy to hear that our app's integration with dropshippers has been helpful and that our support team has been responsive. We appreciate your recommendation and hope to continue providing great service to you and all of our users. If you have any further feedback or suggestions, please don't hesitate to let us know.

February 11, 2023

Excellent customer service! They responded to me so quickly to fix a few minor things and now the app matches our needs perfectly. Definitely recommend

Love Intox
United States
4 months using the app
Channelwill replied February 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 1, 2023

Melhor app do mundo, atendente muitooo boa e simpatica, facil resolver e os clientes recebe muito facil os rastreios

Go Shoppee
Brazil
4 months using the app
Channelwill replied May 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 11, 2023

The App is really good and the customer service is the best. Their technical support agent Mig is very helpful. I strongly recommend that it is the order tracking app

Anime Desk Decor
Canada
4 months using the app
Channelwill replied January 13, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 21, 2023

Their support is one of the best you can find out there, really understood what I was asking and guided my patiently. The app works great!

Torva Tiling Tools
United Kingdom
3 months using the app
Channelwill replied March 21, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

Edited December 10, 2022

très bonne application de suivi de colis ,on peut même cacher le pays d'origine (la chine) très satisfait de la prestation et des nombreuses options.

Je recommande.

Réveils-Matin
France
3 months using the app
Channelwill replied December 12, 2022

Bonjour à tous!

Merci beaucoup d'avoir pris le temps de nous faire part de vos commentaires sur Parcel Panel. Nous continuerons à fournir de meilleures fonctions et un meilleur service à nos clients comme vous.🤗

Si vous avez besoin d'une autre assistance, n'hésitez pas à nous contacter sur le chat en direct.

Cordialement,
Parcel Panel

May 24, 2023

Mt bom, funciona certinho e o preço é justo! ---------------------------------------------------------------

Rockerz Jewelry
Brazil
3 months using the app
Channelwill replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 17, 2022

Mig has been very helpful in resolving my question. I really appreciate your efforts and time involved in my issues. Thanks

proLipp
France
3 months using the app
Channelwill replied August 18, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 10, 2023

Application très facile d'utilisations, le support est compétent et à notre écoute. Je recommande !!

Theraluxskin
France
3 months using the app
Channelwill replied June 11, 2023

Thank you for your positive feedback! We are happy to hear that you find our application easy to use and that our support team has been competent and attentive to your needs. We look forward to continuing to meet your expectations and thank you for your recommendation.

February 7, 2020

Amazing for tracking shipments on your site. Also prices for each plan is really good for small start ups and big businesses alike. Highly recommend

Simply Detangled
United States
3 months using the app