Reviews (3,670)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

December 27, 2022

Une application complète et facile a utilisez , bon pour les pages de suivis et nous pouvons tout modifié

Ideal Chausson
France
3 months using the app
Channelwill replied December 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 25, 2022

Awesome app and great support! The statistics part is very useful and the aesthetics look very appealing to customers. Highly recommended!

Luminate Living
Sweden
3 months using the app
Channelwill replied June 25, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 31, 2022

Very good idea for a well thought out application. I had some questions and they were very helpful and even offered suggestions for improvement. I would recommend

Strawelry Official
France
3 months using the app
Channelwill replied March 31, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

November 10, 2022

Thanks, its a perfect plugin for shopify, and support its so cute and so nice for me, and she help me to fix something!

GL Store
Kosovo
3 months using the app
Channelwill replied November 10, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 14, 2022

J'aime beaucoup, service client très sympa et toujours là pour aider ! Peut-être rajouter un quota jusqu'à 100 pour le plan gratuit

Mini Focus
France
3 months using the app
Channelwill replied November 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 22, 2022

Application super facile à installer et configurer. Service client hyper efficace également et très rapide. Quand il y a un soucis, ils t'aident avec plaisir et c'est top. Franchement, je recommande cette app.

Oana Skin Co.
United States
3 months using the app
Channelwill replied November 22, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 22, 2019

I really love the app and how it looks but I want to change something in my tracking page, the text shows white and it's not readable because the background is also white. I want to make the text black and I don't know how. Waiting for CS respond, but the app is GREAT!

Drown In Black
United States
3 months using the app
Channelwill replied July 22, 2019

Hi, we have changed the text color of your tracking page into black, now it looks better. Let me know if you still have questions. My email:parcelpanel100@gmail.com

September 1, 2022

Mig was a great help and also added some great tips and Quota! she helped me figure out the problems i had with my tracking issues x

Trending Now Company
United Kingdom
3 months using the app
Channelwill replied September 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 27, 2023

I haven't tested the app yet, but my first experience with their service was excellent! When I test I'll bring more information!

Lisjor
Brazil
3 months using the app
Channelwill replied April 28, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 10, 2021

I love this app for my store to track orders. I love that I can enter a term and have it be shown as something else, and that I can hide particular search terms. The customer service is very responsive to me as well. 5 stars.

The Pleaser Pro™
Canada
3 months using the app