Reviews (3,673)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

September 1, 2022

Mig was a great help and also added some great tips and Quota! she helped me figure out the problems i had with my tracking issues x

Trending Now Company
United Kingdom
3 months using the app
Channelwill replied September 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 27, 2023

I haven't tested the app yet, but my first experience with their service was excellent! When I test I'll bring more information!

Lisjor
Brazil
3 months using the app
Channelwill replied April 28, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 10, 2021

I love this app for my store to track orders. I love that I can enter a term and have it be shown as something else, and that I can hide particular search terms. The customer service is very responsive to me as well. 5 stars.

The Pleaser Pro™
Canada
3 months using the app
February 20, 2023

MIG and support at Parcel Panel Order Tracking was AMAZING! I wasn't even a customer and they provided an awesome support to all my stupid questions about the product and inside tips on how to run my business better! MUST TRY!

GigWithIt
United States
3 months using the app
Channelwill replied February 20, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 6, 2023

Customer service and app are really good. Thanks for support. You should definitely try this app. I started using it with very easy installation and support.

VitalKitchenware
United Kingdom
3 months using the app
Channelwill replied June 11, 2023

Thank you for your positive feedback! We are happy to hear that you find our application easy to use and that our support team has been competent and attentive to your needs. We look forward to continuing to meet your expectations and thank you for your recommendation.

November 18, 2021

great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot great support thanks a lot

luxclsr
United Kingdom
3 months using the app
Edited February 19, 2023

We love this App. It does a tremendous job for us. We had 2 other Tracking Apps before Parcel Panel and this one is the best. We get prompt service whenever we need it which is so much appreciated. Thank you Parcel Panel Team.

Great support whenever we need it. Very pleased.

SWEET T 52
United States
3 months using the app
Channelwill replied December 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 23, 2023

I was pleasantly surprised by how quickly they took an interest in my needs and provided exceptional service. I couldn't have asked for a better experience, and I highly recommend their services to anyone. Special thanks to Jessica for her outstanding assistance throughout the process.

DOCA KITCHEN
United Kingdom
3 months using the app
Channelwill replied July 26, 2023

Thank you for taking time to leave us feedback. It's great to hear that you had such a positive experience with the support. I'm sure Jessca will be thrilled to hear about your appreciation for her assistance. Thank you for sharing your recommendation with others.

May 8, 2023

very nice support very clean ui using it for when scaling a product probably one of the best out there

usmecomllc
United States
3 months using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 2, 2022

Free to use and setup app, very useful, good support. Probably the best order tracking app for shopify store.

puragreen
Poland
3 months using the app
Channelwill replied September 4, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel