Reviews (3,673)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

February 16, 2023

uno por que esta en español y otro por que el soporte es muy amable me a tedio Mig,
había instalado otra app pero no respondía nunca así que me recomendaron Parcel panel y muy buena.

OtherLevel
Chile
3 months using the app
Channelwill replied February 16, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 23, 2022

Fantastic app, fantastic customer support. The tracking is great, customers are more aware of what's going on. Just a great app all-round, especially for DS.

Baby Bub
Australia
3 months using the app
Channelwill replied July 24, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

March 14, 2022

Great app, very easy to set up and customer support is also very fast, Mig helped me throughout the process.

KUUMIKO
India
3 months using the app
Channelwill replied March 14, 2022

Hi there!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

February 4, 2023

O app é fenomenal, agora o suporte... é melhor ainda, pessoas super educadas e sempre dispostas a ajudar no que for preciso. Atendimento maravilhoso.

AlphaPlace Store
Brazil
3 months using the app
Channelwill replied February 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 16, 2022

A wonderful application that has all the features that you will like when you download it and they have a great and fast service

Santa treasures
United Kingdom
3 months using the app
Channelwill replied August 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 25, 2022

pretty good free track your order app. looks good design wise and cheap if you need to upgrade. also goes along with your brand colors and stuff too.

The Astro Toys
United States
3 months using the app
Channelwill replied September 25, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 16, 2022

Great experience with this APP, the customer service is incredible. Thank you very much for partnering with Shopify

Grow Paris
France
3 months using the app
Channelwill replied November 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 19, 2022

Nice app, it help reduce customers chargebacks and complaints. Thanks Mig for your support, Appreciate it (y)

KicksWomen
France
3 months using the app
Channelwill replied November 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 16, 2022

Really great app, helps a lot with clients doubts about shipping infos. The support is also amazing.

Alien Design Store
Brazil
3 months using the app
Channelwill replied August 16, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 6, 2023

Magnifica app. Servizio clienti disponibile e velocissimo a rispondere. Consigliata, non potrete farne a meno!

dgdealshop
Italy
3 months using the app
Channelwill replied April 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel