Reviews (3,673)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

June 3, 2023

Very good customer service, app works well aswell. Cant go wrong with having thon on your e-com website

FreshStreetWear - Marketing by Onlinetrap.no
Norway
3 months using the app
Channelwill replied June 5, 2023

Thank you for your positive feedback! We're glad to hear that you found our customer service to be very good and our app to be working well. We appreciate your recommendation and are happy to be a valuable addition to your e-commerce website. Thank you for choosing us!

July 17, 2023

I had the utmost pleasure of receiving assistance from Donna, and I must say that she exceeded all expectations. Not only did she provide exceptional support, but her warm and friendly demeanor made the experience even more enjoyable. Donna's expertise in her role was evident from the start, as she effortlessly addressed my queries and concerns. She took the time to understand my needs and went the extra mile to ensure that I was satisfied with the outcome. It's rare to come across such dedicated individuals who genuinely care about their customers.

Donna's outstanding performance deserves recognition and appreciation. If I were an employer, I would undoubtedly reward employees like her more often. Their dedication and commitment not only contribute to a positive work environment but also enhance the overall customer experience. By acknowledging and valuing exceptional employees, we inspire them to continue their stellar work and set a higher standard for others. Donna's service left a lasting impression, and I'm grateful for her assistance. She is a true asset to her organization, and I wish her continued success in her career.

Laveri.nl
Netherlands
3 months using the app
Channelwill replied July 24, 2023

Hi,

Thank you for your kind words about Donna's exceptional support and expertise. We are thrilled to hear that she went above and beyond to ensure your satisfaction. We appreciate your recognition of Donna's dedication and commitment to her job, and we agree that exceptional employees like her deserve recognition and appreciation. We will be sure to pass on your feedback to Donna and her team. Thank you for choosing our organization, and we hope to continue providing you with outstanding service in the future.

Best regards,
Parcel Panel

June 23, 2023

Really good customers services, really professional and very kind. I reommanded their services. Thank you

Clareté
France
3 months using the app
Channelwill replied June 28, 2023

Thank you for the positive feedback! We're glad you're enjoying the app and the customer support. If you ever need assistance in the future, don't hesitate to reach out to us again.

February 3, 2023

Elly helped me today, very friendly and open, helpful and sympathetic, solution-oriented, thorough and fast. Thank you!

beanieonthemoon
Germany
3 months using the app
Channelwill replied February 3, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 9, 2022

schnelle Kundenservice Hilfe & einfach Installation sowie Handhabung
Harmoniert perfekt mit Shopify

WLDOHO
Germany
3 months using the app
Channelwill replied December 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 4, 2023

Nice Attendment and really cool and really cool and really cool and usefull for dropshpping end stud

LighTus
Brazil
3 months using the app
Channelwill replied July 7, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

June 14, 2023

I recently had the pleasure of experiencing Parcel and I must say, it was an absolute delight. From the moment I entered their online store, I was captivated by the exquisite collection of jewelry they offer. The attention to detail and quality craftsmanship evident in each piece is truly remarkable. Not only that, but the customer service was exceptional. The team went above and beyond to assist me in finding the perfect piece and provided helpful guidance throughout the entire process. Shipping was prompt, and my purchase arrived beautifully packaged. I couldn't be happier with my experience at Parcel and I highly recommend it to anyone in search of breathtaking jewelry and top-notch service.

DIAMORE
United Arab Emirates
3 months using the app
Channelwill replied June 17, 2023

Thank you for sharing your positive experience with Parcel Panel! It's great to hear that you were impressed with the quality craftsmanship and attention to detail in jewelry collection, as well as the exceptional customer service. It's also good to know that shipping was prompt and the packaging was beautiful. Thanks for recommending Parcel Panel to others in search of breathtaking jewelry and top-notch service.

March 27, 2023

So far working better than 17Track app. Only first day will update review. Did contact support and they were very helpful. But it was a mistake on my end is why was having issue when installed. Love Mondays.
Very easy to install if not Monday morning!

Jelly's Toybox
United States
3 months using the app
Channelwill replied March 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 21, 2022

My experience has been amazing. The support team have been incredible and have helped me with every enquire I have had. They even suggested a few things to assist improving our website. Couldn’t recommend them enough.

LITTLE CLOVER CO.
Australia
3 months using the app
Channelwill replied August 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 14, 2022

Mig was very helpful for us. She replied us immediately. She solved our problems the way we want. Mig was awesome.

Pole
Germany
3 months using the app
Channelwill replied March 14, 2022

Hi there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel