Reviews (3,674)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

Edited May 27, 2020

easy to use! coming from another order tracking app that would not track all orders, this is a better option and works great

Stoddle.com
United States
3 months using the app
March 11, 2023

Awesome app, absolute necessity for dropshippers 5 out of 5 stars... And clients will definitely appreciate this kind of service.

CharMan
Ukraine
3 months using the app
Channelwill replied March 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 6, 2023

geweldig ik was snel geholpen snel gereageerd binnnen paar minuten was my problem opgelost ,dat noemen wij customer service

ShopperHiveDeco
Netherlands
3 months using the app
Channelwill replied June 11, 2023

Thank you for your positive feedback! We are happy to hear that you find our support team has been competent and attentive to your needs. We look forward to continuing to meet your expectations and thank you for your recommendation.

Edited February 3, 2023

Ótima plataforma e suporte exelente, realmente me impressionou bastante. Bastante praticidade, estou feliz!

BluePower
Brazil
3 months using the app
Channelwill replied February 3, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 7, 2022

The application is phenomenal! Easy to use and very complete. Recommended for all those who want to take the store to another level

CUORDIBOSCO
Italy
3 months using the app
Channelwill replied February 8, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

July 17, 2023

I truly appreciated Mig her prompt attention to make sure my app set up went as it should have she was very patient eventhough I closed the messenger on accident she was very helpful. She did an outstanding job

Discount Gift & Gadgets
United States
3 months using the app
Channelwill replied July 24, 2023

We are glad to hear that you had a positive experience with Mig! It's always great to have helpful and efficient customer support. Thank you for sharing your recommendation!

August 23, 2022

Easy to understand, was very straight forward and the staff that helped me was very nice and fast :)

Simple Finds
Australia
3 months using the app
Channelwill replied August 24, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 14, 2022

Me respondieron inmediatamente y en unos minutos me ayudaron con mi solicitud, un buen canal de servicio al cliente.

BikekiStore
Chile
3 months using the app
Channelwill replied November 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 8, 2023

Muy buenas esta aplicacion, ha sido de mucha ayuda, tambien la parte de soporte es de muy buena atencion, responden rapido a tus preguntas, recomendadisimo esta app, mucho mejor que la que usaba antes

HOPEE
Chile
3 months using the app
Channelwill replied January 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 13, 2023

The representative was very kind and polite to me, she helped me with everything, thank you .really fulfilled all my requests and the representative name is mig very understanding and calm woman I was very satisfied in every way thank you for everything :)

daisystore
United Kingdom
3 months using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel