Reviews (3,674)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

Edited May 19, 2023

The App is easy to use. The app design well made. The Customer service was amazing they responded instantly with high quality responses. Good Service Well Made App would recommend!

HydroSoakGlock
Denmark
3 months using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 9, 2022

I didn't really use the app yet but the customer service was Amazing. Mig helped me to fix some little problem in my store, so I'm grateful. Thank you.

ZKoriginal
United States
3 months using the app
Channelwill replied December 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 6, 2023

Good support service. I am satisfied with their work

As a newbie, they increased my quota by 2.5x

I recommend it to everyone.

thepetkingdomonline
Germany
3 months using the app
Channelwill replied March 6, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 1, 2022

Good service, I appreciate how much effort they use for each individual customer. Really love the app

Volt Batteries
Slovenia
3 months using the app
Channelwill replied September 1, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 8, 2022

great app overall, I really love the great support and the seamless design of their application. Would recommend.

luckypatchers
South Africa
3 months using the app
Channelwill replied November 8, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 8, 2023

Great help, fast service, quick time to reply, would you again with other stores, thanks for all the help

ENNDRA
United Kingdom
3 months using the app
Channelwill replied March 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 28, 2023

Très bonne application, merci à Elly pour le support très professionnel !
Je recommande, c'est top pour suivre les commandes

CalmCorner
France
3 months using the app
Channelwill replied March 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 9, 2023

Absolutely smooth running and useful app! They offer you to start for free and start paying when you start getting orders. Elly from customer support is absolutely amazing and sweet, all in all - amazing app!

Modeli
Serbia
3 months using the app
Channelwill replied June 11, 2023

Thank you for your positive feedback! We're glad to hear that Elly was able to provide you with great and instant support. We'll be sure to pass along your kind words to her. If you ever need assistance in the future, don't hesitate to reach out to us again.
We appreciate your support and thank you for choosing Parcel Panel.

February 16, 2023

Very professional services,support was amazing and help me to fix my issue very fast actually.Lexie was stunish and ver kind with me.Thank you for your services.You guys do an amazing job.

OssWoll
Romania
3 months using the app
Channelwill replied February 16, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

June 8, 2023

Seems to work great so far. Always needed my shipments to be tracked well, and I think this is the solution

Radiance, Defined
United States
3 months using the app
Channelwill replied June 11, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.