Reviews (3,679)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

November 20, 2022

Good app, the support was very helpful and responded to my question quickly! Easy to use app, would recommend to others.

EXO LIGHTS
Poland
3 months using the app
Channelwill replied November 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 11, 2022

Fantastica assistenza. Ha risolto tanti piccoli problemi in pochissimi minuti. Grazie all'assistente Mig il mio store è migliorato tantissimo. Grazie davvero!!

Kitty Roar
Italy
3 months using the app
Channelwill replied December 12, 2022

Ciao!

Grazie mille per aver dedicato del tempo a condividere con noi il tuo feedback su Parcel Panel. Continueremo a fornire funzioni e servizi migliori ai nostri clienti come te.🤗

Se hai bisogno di altro supporto, non esitare a contattarci su Live Chat.

Distinti saluti,
Parcel Panel

September 26, 2023

otimo

My Store
Brazil
3 days using the app
February 10, 2023

This app is crazy. the best app for tracking order and support is very fast and responsible and care for customers

NightVision Pro
United Kingdom
3 months using the app
Channelwill replied February 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 7, 2023

.......................................................................................the support is really awesome!

the HealthUp Store
Germany
3 months using the app
Channelwill replied March 7, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 15, 2023

The perfect app for beginners . But watch out for customer service! The person in charge of answering you will be so attentive that you'll want to become their friend :P

Ma boutique
Switzerland
3 months using the app
Channelwill replied July 24, 2023

Thank you for your feedback! We're glad to hear that our app is perfect for beginners. We're happy to hear that they were attentive and friendly. Please let us know if there's anything else we can do to improve our app or customer service.

May 31, 2023

Fast responses and very helpful when assistance is needed! Always being very tedious to make sure their customers are able to utilize their platform to the fullest

B*tches Is Weird
United States
3 months using the app
Channelwill replied June 1, 2023

Thank you for your positive feedback! We strive to provide fast and helpful assistance to our customers and ensure they are able to fully utilize our platform. If you have any concern, please feel free to contact us.

March 17, 2023

L'assistance que parcel panel fournis est merveilleuse et nous aide énormément dans l'avancé de nos projet je recommande cet application !

Vantar
France
3 months using the app
Channelwill replied March 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

October 16, 2019

Perfect, Perfect, Perfect!!!!! you can't find any tracking order app better than this! It's amazing how their customer service responds fast and complete!

mdrnlife
United States
3 months using the app
July 11, 2022

插件能够帮助我们为客户提供自助查询物流的功能,很大程度提升了客户的购物体验。客服同事以及技术人员业务水平都值得肯定,问题响应快,解决效率高,能够根据国家地区提供本地化特色服务,非常贴心,点赞点赞点赞!

INCERUNMEN
Hong Kong SAR
3 months using the app
Channelwill replied July 12, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel