Reviews (3,685)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

May 11, 2023

it's a great app and customer service very reliable
Thanks for help Elly :)

MotherBabys.Com
Türkiye
2 months using the app
Channelwill replied May 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 5, 2022

Very great customer service, the only application you need for tracking all the orders. And very easy and simple interface

RestyHome
Canada
2 months using the app
Channelwill replied December 5, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 14, 2021

Really nice app helps me track all orders at once , also the customer support is great they made some custom coding for my theme!

TruckLedDesign
Greece
2 months using the app
Edited June 16, 2023

Great service, great app. i'd recommend it to everyone. The support is fast and they are very friendly.

One Shiva
Netherlands
2 months using the app
Channelwill replied June 17, 2023

Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

April 11, 2022

Great app - Great platform to help organise your shipments. Mig was extremely helpful and responsive. Thanks!

Esen Electric
United Kingdom
2 months using the app
Channelwill replied April 11, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

December 17, 2022

muito bom e explicações de fácil entendimento até pra um leigo, ótima opção para iniciantes recomendo o app

Pimpotech
Brazil
2 months using the app
Channelwill replied December 19, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 6, 2022

The app works great, and the support is always there to help answer questions and get things set up properly.

EcoJet Portable Bidet
United States
2 months using the app
Channelwill replied May 6, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

June 5, 2023

Atendimento do suporte rápido e humanizado com certeza é um grande diferencial, pois duvidas são frequentes e variadas.

Inovvi Shop
Brazil
2 months using the app
Channelwill replied June 11, 2023

Thank you for the feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.

January 30, 2023

The app is very good and easy to understand. I recommend the app and five stars from me and above all good support

Peaknow
Germany
2 months using the app
Channelwill replied January 30, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

November 17, 2022

Best tracking app and very supportive customer care i'd love to thank "MIG" for her great support and helping to customize my app

YOUR OVEA
Egypt
2 months using the app
Channelwill replied November 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel