Reviews (3,688)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

April 10, 2023

It works nice and the admin is responsive. i guess that's enough for now, will see next time. thanks.

Miracletvs
Indonesia
2 months using the app
Channelwill replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

December 15, 2022

Customer service is top and the application is easy to use for many people to track client order ! Thank you

Cryslampe
France
2 months using the app
Channelwill replied December 15, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 21, 2023

Installation rapide et facile, support au top (il vous suffit d'un message pour qu'on vous ajoute des commandes gratuitement), très disponible ! Je recommande

beable
France
2 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 29, 2022

I used the app to make it easier for my customers to track their orders. The customer service is perfect! I recommend the application

PuppyFlair
France
2 months using the app
Channelwill replied March 30, 2022

Hi PuppyFlair!

Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

January 8, 2023

In quest' app l'assistenza è ottima risponde subito ed è gentilissima poi per i droppshipper come me è presente una modalità che nasconde il tracciamento dei pacchi dalla cina

Brush Revive
Iceland
2 months using the app
Channelwill replied January 9, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

February 5, 2023

Excelente atención en el soporte y muy útil aplicación para seguir el pedido y generar más confianza a los clientes.

Mundicompra
Colombia
2 months using the app
Channelwill replied February 5, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 2, 2023

Very good app, has many functions that help businesses, and customer service is very fast and effective, one of the best apps in its category. Recommended 100%.

BonitoHogarmx
Mexico
2 months using the app
Channelwill replied May 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 24, 2023

Great app. Surprisingly, everything seems to be working fine. I just have all the other apps have at least some problems, but here - everything is perfect and convenient

Stablela
United Kingdom
2 months using the app
Channelwill replied July 26, 2023

Hi,

Thank you for sharing your positive experience with our app. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

January 21, 2023

Very easy to set up. I had no trouble with Parcel Panel and it is also very easy to use. Recommended for everyone.

Panu
Switzerland
2 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 23, 2023

The best shipping tracking app. Intuitive and easy-to-use interface. I was pleasantly surprised by the helpfulness and kindness of the chat support.

BedsteKobenhavn
Italy
2 months using the app
Channelwill replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel