Reviews (3,690)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking capabilities, noting it keeps both them and their customers well-informed about order statuses. They appreciate the user-friendly interface that simplifies operations and enhances the shopping experience. The app's customer support is highlighted as responsive and efficient, with valuable customization options that allow merchants to tailor tracking pages to their brand. Its seamless integration with Shopify and compatibility with various carriers, especially for international shipping, are also praised. Merchants find the app offers great value, with even the free version providing effective features, and they appreciate the quick setup and problem resolution.

January 21, 2023

Very easy to set up. I had no trouble with Parcel Panel and it is also very easy to use. Recommended for everyone.

Panu
Switzerland
2 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 23, 2023

The best shipping tracking app. Intuitive and easy-to-use interface. I was pleasantly surprised by the helpfulness and kindness of the chat support.

BedsteKobenhavn
Italy
2 months using the app
Channelwill replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 18, 2023

Parcel Panel Order Tracking is a must-have for dropshippers. The entire platform is super helpful, the "Track Order" page has a really nice design, and the entire crew is really helpful, and replies with encouraging, helpful answers extremely quickly. I definitely recommend the app.

The Privacy Protector
Australia
2 months using the app
Channelwill replied January 22, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 26, 2023

Parcel panel order tracking is very good apps, and person who helped me is very Kind.
Thank you for help me.
Good bay.

The Big Saving
Saudi Arabia
2 months using the app
Channelwill replied August 9, 2023

Hi,

Thank you so much for your compliments on our customer service, and your encouragement will motivate us to do better.If you have any questions or would like to provide advice, please do not hesitate to contact us, we are always at your service.

Best regards,
Parcel Panel

July 10, 2023

Great experience so far. I chatted with Mig because I needed help adding my custom URL, she was very kind and helpful. 5 stars!

Modern Living Store
Spain
2 months using the app
Channelwill replied July 14, 2023

Hi,

Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

June 25, 2022

Pleasant, professional and responsive customer service (Lexie). I can't say much yet as I have just installed the application but I am sure it will do the job properly.

TheKittyDreamBed
France
2 months using the app
Channelwill replied June 26, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Lexie | Parcel Panel

December 7, 2023

Timely Help and Quality Help!

four · nir furniture co.
United States
6 minutes using the app
July 7, 2023

Excelente atendimento. Apesar de ser bot, funcionou.

Make2Go
Brazil
2 months using the app
Channelwill replied July 14, 2023

Hi,

Thank you for sharing your positive experience with our app. We are thrilled to hear that we were able to assist you quickly and effectively. Your recommendation means a lot to us and we appreciate your support.
If you have any further questions or feedback, please don't hesitate to reach out to us.

Best regards,
Parcel Panel

December 17, 2020

It is very easy to setup an order lookup page using ParcelPanel App. Highly recommended for Shopify Store owners.

Minimal Elephants
India
2 months using the app
January 28, 2023

THE CUSTOMER SERVICE WAS TOP NOTCH !! I truly appreciate the way they was able to help me regarding the problem that I had.

PHOWIZ
United States
2 months using the app
Channelwill replied January 29, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel