Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (5,034)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction with real-time delivery updates and a customizable tracking page that matches their brand. The automated notifications minimize the need for manual updates, boosting customer trust. Merchants appreciate the easy setup, flexibility with multiple carriers, and the ability to customize tracking features. The responsive and effective customer support is also frequently praised.

October 18, 2022

I had a hard time attaching several apps to each other. Lexie helped me and accompanied me even on platforms that were not hers. I have now programmed everything and I wanted to thank her for her excellent service.

Inegan DC
France
4 months using the app
Channelwill replied October 18, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

May 25, 2023

The customer service is great, I am glad that I discover this app it is easy to use and beginner friendly.

Optimum Scrubs and More
United States
4 months using the app
Channelwill replied May 26, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

September 22, 2023

excelente, todo muy bien

My Store
Chile
4 months using the app
April 23, 2021

ParcelPanel is a huge added value for my customers. I love it and so do my customers. Thank you also for the good service and support and for making adjustments.

Dreamlike Decoration
Germany
4 months using the app
January 12, 2022

The user Mig helps me a lot. I really apreciate it . In spanish say.. Es una perfecta trabajadora! ;D that means she is a great great worker

CheekySocks
Spain
4 months using the app
Channelwill replied January 13, 2022

Hello there!

Thank you very much for sharing your valuable feedback on Parcel Panel with us. We will continue to provide better function and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

November 6, 2022

Ótima experiência de atendimento no suporte e com muitas funções para personaliza de forma simples e rápida!!!

Basic shop
Brazil
4 months using the app
Channelwill replied November 7, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 24, 2023

Fantastic service and very professional by Mig the Customer Service consultant. She was very well versed with her information and was extremely helpful.

Globalonlineworld
Australia
4 months using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 15, 2023

Sono felice di condividere il mio entusiasmo riguardo al livello di servizio che ho ricevuto durante il mio recente contatto. Il supporto istantaneo e professionale che ho ricevuto, anche durante la notte, è stato semplicemente straordinario.

La vostra competenza e prontezza nel risolvere il mio problema hanno superato di gran lunga le mie aspettative. La soluzione tempestiva e accurata che mi avete fornito ha dimostrato un elevato livello di competenza nel vostro campo.

Inoltre, ho apprezzato molto la vostra gentilezza e premura nell'includere un regalo di quote come segno di apprezzamento. Questo gesto dimostra un'attenzione ai dettagli e un'empatia che raramente si trova nel settore del supporto clienti.

Vi ringrazio sinceramente per l'eccellente esperienza che mi avete offerto e non vedo l'ora di continuare a collaborare con voi in futuro.

In sintesi consiglio vivamente di affidarsi a questo team per un'esperienza a 360% con un supporto clienti impeccabile ed una dashboard veramente facile da utilizzare.

Felinopoli
Italy
4 months using the app
Channelwill replied July 24, 2023

Thank you for your detailed and positive feedback about our customer support team! We're thrilled to hear that you received instant and professional support, even overnight, and that our competence and promptness in solving your problem far exceeded your expectations. We're also glad that you appreciated the timely and accurate solution we provided and the gesture of appreciation we included.
Our team is committed to providing a high level of expertise and attention to detail, as well as empathy and thoughtfulness in our interactions with our customers. We're glad that this was reflected in your experience with us. Thank you for your recommendation and for choosing to work with us.

Please don't hesitate to reach out if you have any further questions or concerns.

February 8, 2022

Mig answered all my questions very quickly, I think it's the best application for tracking orders, both for the customer and the administrator.

Jooni
France
4 months using the app
Channelwill replied February 8, 2022

Hello there!

Thank you so much for taking time to share your experience on Parcel Panel with us. We will continue to provide better apps and service for customers like you 🤗

Should you need any further support, please feel free to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

November 21, 2022

I used this app because it is very convenient to use and it helps me track orders for My customers so they can get there products on time.

Pynk Glam Boutique
United States
4 months using the app
Channelwill replied November 21, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel