Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,531)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the order tracking experience, noting its ease of installation and user-friendly interface with customizable options that enhance site professionalism. The app includes a clear tracking page with a map, making package tracking straightforward for customers. It offers a free plan suitable for beginners and competitive pricing for growing businesses. The app's performance is consistently described as flawless, and its customer support is praised for being responsive and effective, with support available 24/7. Team members like Ria, Donna, Cecilia, and Kath are frequently highlighted for their exceptional service.

April 18, 2023

"Parcel Panel's order tracking system is efficient and easy to use, providing real-time updates on package delivery status.

PetMart
Ukraine
3 months using the app
Channelwill replied April 24, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 28, 2023

I just started using this app, but the customer service has been great so far! They helped me with my issues I had, and even gave me some suggestions to better my website!

Big Wave Glass Co.
United States
3 months using the app
Channelwill replied August 9, 2023

Hi,

Thank you for your kind feedback , we are happy to hear that our support has provided a good experience for you.Your feedback is precious for us to improve our future services. Please let us know if there is anything else you need from us or any other information or support that we can provide.

Best regards
Parcel Panel

May 21, 2021

OMG if you need a perfect tracking page and outstanding customer service THIS IS YOUR APP, I am from Mx and Shopify somehow cannot include Estafeta under their carriers but Parcel can, so I had to manually enter the customer tracking page under the URL section and because this is my main carrier ParcelPanel team made nice customization for my rules to show the correct Carrier and correct status, I will use this application forever!

Jou Candles
Mexico
3 months using the app
October 2, 2023

This application is one of the best applications that I found on Shopify, which helped me a lot in my store, and the customer service is very very good

VENLANA
Morocco
3 months using the app
February 20, 2022

great customer service, fast replies and very helpful, thanks Mig. app is working fine, had some glitches with updating info but resolved with customer support in a seconds!

𝗟𝗨𝗫𝗙𝗢𝗥𝗛𝗢𝗠𝗘™
Poland
3 months using the app
Channelwill replied February 21, 2022

Hello there!

Thank you very much for your valuable feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other help, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

August 13, 2022

Parcel panel order tracking app is great for beginners. This app contains many features that are also easy to navigate. The live chat agent Mig is the best with answersing all your quesions. Thank you!

Innover
United States
3 months using the app
Channelwill replied August 14, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 10, 2023

Support is always in touch, they helped me with my problems, for which I am grateful to them, and they are very polite, it's so nicee ;)))

theallneeds
Italy
3 months using the app
Channelwill replied April 17, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 28, 2022

Wonderful app and excellent customer service, Very satisfied with the extra mile this team goes and I'll definitely be recommending this app to my friends.

SolioCasa
United Kingdom
3 months using the app
Channelwill replied July 28, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Mig | Parcel Panel

Edited October 9, 2022

You can configure it in 3 clicks, customize it as you want. You have any problem with it? Just contact them and discover the helpful team support ever made. I'm feeling grateful, thank's :)

Danzal
France
3 months using the app
Channelwill replied October 9, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

April 3, 2023

MIG IS EXCELLENT AT CUSTOMER SERVICE. HIGHLY RECOMMENED APP AND CUSTOMER SERVICE TO OTHERS. DEFINITELY DOWNLOAD IT

Happyous
United Kingdom
3 months using the app
Channelwill replied April 4, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel