Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,593)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining shipping communications, noting its user-friendly interface and easy setup. It supports multiple carriers and offers customization options, including the ability to remove branding. The app integrates seamlessly with Shopify and is praised for its performance. Customer support is responsive, assisting effectively with customization and integration challenges.

April 12, 2024

Love it!

fetchone
United Kingdom
About 1 month using the app
May 19, 2024

jessica is heel aardig

Loriva.nl
Netherlands
11 months using the app
December 23, 2023

Nice.

Produyo
Portugal
2 months using the app
February 6, 2024

It was great

KenMed Surgical
United States
20 days using the app
February 11, 2024

its really quick and good way be assisted

SARA Stores
India
About 16 hours using the app
December 11, 2023

Good.

Topcute
France
6 months using the app
April 27, 2024

good

VogueVault
Netherlands
9 days using the app
January 27, 2024

Jessca was very nice

VACU
Germany
About 17 hours using the app
April 22, 2024

La acabo de instalar y el servicio técnico es muy rápido y bueno. Subiré a 5 estrellas una vez lo pruebe y funcione perfectamente.

Yeadreams R&B
Spain
About 2 months using the app
Edited July 4, 2023

Function wise it's pretty good.
Frustratingly they are quick to remind you to upgrade when you reach the limits of a plan, but they don't automatically reduce the amount you pay if your orders that month fall short of the tier you're in. Looking back at the past few months I can see that we've lined the pockets of Parcel Panel with $100s of unused credits because they told us we needed to upgrade the plan when really we didn't.

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Update: since writing my original review, the PP team reached out to refund about 1/4 of the over payments I made this year (paying for tiers that I wasn't using). They have also created a bespoke plan for me which has made the whole PP experience a lot more cost effective.

Pixie Wing
New Zealand
Over 2 years using the app
Channelwill replied July 7, 2023

Hello Sam,

Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. We will make every effort to provide you with outstanding services and support. We wish you luck and prosperity in your endeavors. If you need more help, please feel to message us anytime. Thank you for your time and consideration, and have a wonderful day!

All the best,
ParcelPanel