Parcel Panel Order Tracking , 3,117 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless Shopify integration. It supports multiple retailers and offers customizable shipping labels. The notification system and clean tracking page enhance customer experience by reducing queries. The customer support, especially from Jessica, Donna, Maryam, and Kath, is praised for its efficiency. The app is considered affordable, with a free version for beginners and reasonably priced paid plans. It's recommended for its functionality and value for money.
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ha sido satisfactoria, solo tienen que estar más pendientes en actualizar los pedidos, pero buena aplicación
Hi,
Thank you for your feedback. We're glad to hear that overall, our application has been satisfactory for you. We appreciate your suggestion to be more vigilant in updating orders and will work on improving in that area. Thank you for using our app and please let us know if you have any further feedback or suggestions.
Best regards,
Parcel Panel
Muy buena!! tuve ayuda en linea y excelente el sistema de ayuda.
Me gusto mucho el trato y la app es facil de usar.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Muito bom. Vi que tem bastante recursos. Mas estou tendo problema com um pedido que não está sendo rastreado. O app não está detectando o pedido, mesmo com ele cadastrado no sistema da loja. O suporte também tem sido muito bom.
Hi,
Thank you for your positive feedback and for bringing the issue with your order to our attention. We apologize for any inconvenience this may have caused.
The reason why the order hasn't been tracked could be due to a carrier mismatch error or the need to manually click the sync button.
We hope that you could tell us more about the issue and we would like to help you out. We will work to resolve the tracking issue as quickly as possible and appreciate your patience in the meantime.
If you have any further concerns or questions, please don't hesitate to reach out to our support team. Looking forward to your response.
Best regards,
Parcel Panel
Pas encore tester entièrement, mais fait le travail, le sav est en tout cas très compétent.
Chat is snel met antwoorden en helpt wel goed.
goooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood
Great app but if you use it on multiple stores take my advice; don't open the plugin on both stores at the same time. This will mess up all your settings and you will be forced to recover everything manually. So this would be something they would need to fix and warn for because I had to reset everything manually on all stores.
Hi Voordeelmepper,
Thanks for your update.
Our tech team are working hard to solve this issue completely, it will need some more time, after that, this issue wont occur again.
Feel free to contact us if you have any question or concern, we are always glad to help you.
Update:
Hi Voordeelmepper,
Just a notice, we haven't received any reply from the online chat plugin and the email, don't know if you have received our messages.
We haven't messed up your settings or delete anything from your account, this issue is related about the browser cookies, please kindly have a check from the online chat and your inbox.
Feel free to contact us if you have any questions or concerns.
Regards
Hi team,
Liam here, the manager from ParcelPanel develop team, hope you are doing very well.
We are so sorry for your bad experience with ParcelPanel, give us an opportunity to get all your issues resolved.
I sent you a detailed explaination via the online chat plugin and your account email address, please kindly have a check.
Looking forward to your reply.
Best Regards
Elissa a été très efficace, cependant il serait bien de créer un plan pour un quota de moins de 200.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Ellyssa | Parcel Panel
otimo servizio, super gentile e rapido. Son contento dell'applicazione che ho scaricato. Unica cosa da migliorare magari è la qualità a livello grafico.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Mig | Parcel Panel
Haven’t used it much but the customer service was great. Will continue to use and learn it for the futy
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Lara | Parcel Panel