Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless Shopify integration. It supports multiple retailers and offers customizable shipping labels. The notification system and clean tracking page enhance customer experience by reducing queries. The customer support, especially from Jessica, Donna, Maryam, and Kath, is praised for its efficiency. The app is considered affordable, with a free version for beginners and reasonably priced paid plans. It's recommended for its functionality and value for money.

April 9, 2024

Support was very fast, and was able to provide me with detailed instructions on how to fix my customers shipping notifications. Donna was the best!

unbothered.
United States
15 days using the app
March 24, 2024

The customer service team is always ready to serve and ressolve the issues forwared to them. Excellent. Keep it up please.

SRC Outdoor Store
Malaysia
25 days using the app
March 15, 2024

I've had a wonderful experience with Parcel Panel so far! Their support team is extremely responsive -- not to mention super kind and helpful! I'm excited to start working with them!!

Bardic Bazaar
United States
8 days using the app
February 14, 2024

I don't have experience with it just yet, but Dee was very kind when I contacted for the double my free quota promotion, I think this app will be amazing!

The Glowing Aura LLC
United States
20 days using the app
March 26, 2024

Super app ! Le service assistance est top et très réactive :)

LAYLI
United Kingdom
Over 2 years using the app
March 9, 2024

Jessica is very professional and efficient with problem solving, solved my problem right away with no issues, happy with the experience

Karma 13
Canada
About 1 month using the app
February 3, 2024

Very simple layout and love the simplicity of the app. Support is very helpful as well, in case something is not working. Overall easy to use and a good user interface.

MySchoolEquipment
United States
About 1 month using the app
March 25, 2024

Awesome! Very helpful. Thanks Donna!

Ozzi Mozzie
Australia
Almost 2 years using the app
March 28, 2024

Best order tracking app, Very good and fast contact with support

OKSESTORE
Poland
30 days using the app
December 27, 2023

The best app for tracking number ever! They have 24/7 support assistance and the personalized my page like I need it and the way I wanted it. I had problem to find some orders with the courier number, and my clients were unable to track their order status, so I talked with Jessica from the support team, and she fixed everything for me within a minute! Highly recommend this app if you want to scale your business their price worth it 100% !!! Happy customer happy life!

FlexibleGoods
United States
8 months using the app