Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,933)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time delivery updates that enhance customer satisfaction and reduce inquiry volumes. Its customizable tracking page maintains brand consistency, while features like automated notifications and dynamic URL redirections improve customer experience. Easy to install and integrate with Shopify, it supports multiple carriers and offers reliable performance. The responsive, 24/7 customer support is also highly praised.
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Your service is really good, especially Kath is really friendly and have
quick response for solving any issues. This tracking app is also very helpful and have good features.
I wish every app had support like this. The app itself is perfect. I worked with another one before and it was also good but this one also works with email marketing.
Donna is sooo kind and helpful! I spent hours trying to figure everything out by myself but she helped me with everything in just a few minutes!
Quick help and great support !!
Thanks a lot Jessca ! greets from Belgium !
I have known Parcel Panel for a long time and always use it in all my shops. It is an excellent application and the customer service is fast and friendly.
quick service, very happy with the help and they reply very quick
Kath went above and beyond to help me. Not only was my question answered, but something was done to help my page that I was not asking for or expecting, but am extremely happy about.
so far so good. repsonsive support. Some Tracking numbers dont match to carriers correctly however the support do correct these types of issues as soon as they are made aware.
The application has been good so far. Online customer service representative was also helpful and responsive. I've got a step-by-step detail explanation on how I could work things around the application. Overall highly recommended!!!
So far it is pretty good. I have run into some issues though. Tracking will not always be 100% accurate and there is no way to manually change this. I have had the app installed about 2 weeks and have had 5 chats regarding updating the tracking numbers all taking 1-2 days.
I hope they implement a manual change soon as i waste more time on the chat fixing the issue than it would take me to manually do.
So for now it gets a 3 star. ill update again later if improved.