Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,522)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing the order tracking experience, noting its ease of installation and user-friendly interface with customizable options that enhance site professionalism. The app includes a clear tracking page with a map, making package tracking straightforward for customers. It offers a free plan suitable for beginners and competitive pricing for growing businesses. The app's performance is consistently described as flawless, and its customer support is praised for being responsive and effective, with support available 24/7. Team members like Ria, Donna, Cecilia, and Kath are frequently highlighted for their exceptional service.
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Fast assistance! Easy to understand with the live chat. I highly recommend this app as it's helped out tremendously with my new online store.
Thank you for the positive feedback! We're glad you're enjoying the app. If you ever need assistance in the future, don't hesitate to reach out to us again.
Great app, things have turned around, perfect customer service, well done :-)
Updates:
Thank you, have a good day!
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Hi, sorry for this late response. We are a company based in China. And the last 4 days are the Dragon Boat Festival in China. That's why I reply to your email today.
For Royal Mail Tracking, we really do not support this courier. They don't provide API for us. You can check other third-party platforms such as TrackingMore, Aftership, 17track. None of them support Royal Mail tracking.
I understand your feeling and this one-star review. I promise you our team will reply email within 2 working days from now on. Besides, we really do not have many holidays in China.
Hope we can cooperate again. Best Regards.
Staff was very helpful in resolving our concern. They also support the two major couriers here in our country. Tracking page was accurately pulling the data. Awesome tracking app!
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Good
l'applicazioni è molto semplice e ben gestita,per qualsiasi problema c'è un servizio di supporto molto rapido e cordiale
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
When looking for an APP that builds customer confidence and reduces overall time consumption this APP is for you. Especially when not just looking to be as good as Amazon in customer satisfaction but Better. Ralph Turchiano CEO AlchePharma
Hi Ralph!
Thank you so much for taking time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Ellyssa | Parcel Panel
Parfait service client au top !
Very supportive customer support service. Thank to Elly for helping me to resolve some common issues i faced. Thank you!
Thank you for your positive feedback! We're glad to hear that our customer support team was able to assist you in resolving your issues and that Elly provided excellent service. We appreciate your support and thank you for choosing our product.
Great application, makes my life easier and support is great also. I would recommend this to everyone.
Hello there!
Thank you so much for taking time to share your experience on Parcel Panel with us. That is a big motivation for us to provide better apps and service for customers like you 🤗
Should you need any further support, please feel free to contact us on Live Chat.
Best Regards,
Lara | Parcel Panel
The best tracking app for Shopify hands down, and I've used a few different ones. The customer service is really good, they are super nice and helpful and reply within a few minutes in the live chat which is awesome
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Mig | Parcel Panel