Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,933)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time delivery updates that enhance customer satisfaction and reduce inquiry volumes. Its customizable tracking page maintains brand consistency, while features like automated notifications and dynamic URL redirections improve customer experience. Easy to install and integrate with Shopify, it supports multiple carriers and offers reliable performance. The responsive, 24/7 customer support is also highly praised.
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Amazing app to work with + great quality fast customer support.
Excellent and quick customer support - highly recommended.
Fast and reliable customer support. And the Tracking app is great been using it for years now.
I’ve only just installed ParcelPanel, but I’m really impressed so far! The setup process was straightforward and hassle-free, which is always a bonus. What really stood out, though, was the excellent customer service – super helpful and quick to respond. Looking forward to seeing how it performs in the long run, but initial impressions are fantastic!
Love this app! It works perfectly, and the customer service is amazing. Anytime I’ve needed help, they’ve been super quick and helpful. Highly recommend!
Very bad tracking app that do not track order correctly, It does not update tracking on my order with Colis Privé and the support is very bad and will not help you.
Hello Mister Gift,
Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how crucial accurate tracking updates are to your business, and it’s disappointing to learn that we didn’t meet your expectations, especially with your Colis Privé orders.
Even though you’ve uninstalled our app, we’re committed to providing you with a comprehensive report on this matter. Additionally, our manager will reach out to you personally to discuss the findings and address any outstanding concerns.
We appreciate your past support and trust in our service, and we value the chance to improve based on your experience.
Best regards,
ParcelPanel Team
"The customer support from Parcel Panel is outstanding! Quick, helpful, and incredibly friendly. My questions were answered promptly, and the team was always eager to provide the best solution. This is how customer service should always be!"
Excellent services from the "Parcel Panel team ". Their app is beneficial for customers who want to track their orders. Customer support is also very supportive and professional especially thanks to " Cecilia " timely and conservative response. Highly recommended
they are nice they will explain step by step how it works and its free app so wondeful
The best application I have tested for package tracking, and it is possible to configure each element easily