Reviews (3,610)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its real-time tracking, user-friendly interface, and seamless store integration. It supports multiple retailers and enhances customer experience with a clean tracking page. It's easy to set up, customizable, and adds a professional touch to websites. The customer support team is efficient and quick in problem-solving. Merchants also value its affordability and revenue-generating capability. It's a comprehensive tracking solution suitable for both beginners and professionals.

June 4, 2024

The Support Team is efficient and attentive. Keep it up!

Passepartout Di Carte Blanche
United States
13 minutes using the app
March 8, 2024

Everything great!

Daccum
Portugal
About 1 month using the app
February 13, 2024

Lovely to speak with Jessica. Great help to kick start with Parcel Panel. Thank you.

SlowBloomGreens
Singapore
About 1 month using the app
May 6, 2024

Great work

Royal Lights & Home Decor
United Kingdom
About 5 hours using the app
March 18, 2024

Awesome

CLAVY
India
28 days using the app
March 18, 2024

perfect app and customer service

Hillz
Belgium
1 day using the app
December 13, 2023

The app itself isn't perfect, but it has what I'm after and it's easy to use. The downside may be that it doesn't seem to always update in real-time, and I often have to contact support to refresh the status for me, or sometimes the app doesn't recognise the courier and I have to manually request for it to be changed/added. That said, the customer service team is exceptional -- they're always there to help and respond quickly to any issues. I don't know how it would be if I had to manage more orders, but as long as I can get an instant solution to my problems, I'm satisfied.

Ruby's Ambition
Australia
6 months using the app
April 17, 2024

Not used the features yet but customer support is amazing. Dee was awesome.

recklessco
United Kingdom
8 minutes using the app
June 4, 2024

It was quick and great service

Bales Store
Türkiye
8 minutes using the app
June 15, 2024

Kath is the best, quick and highly efficient

iconic©
France
9 minutes using the app