Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (5,057)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration. It excels in order tracking, offering real-time updates that reduce customer inquiries and can be customized to match brand aesthetics. The support for multiple shipping carriers and responsive customer service further enhance its utility. Promotional offers like increased order limits on the free plan are also valued, improving customer satisfaction and operational efficiency.

December 6, 2024

Your service is really good, especially Kath is really friendly and have
quick response for solving any issues. This tracking app is also very helpful and have good features.

Proboutiquee
France
About 1 month using the app
March 2, 2025

The response was very quick and the problem was resolved immediately.

JB Store
Japan
5 months using the app
November 29, 2024

Amazing service from the support team regarding some extra advice I needed on the app. also could I recommend that the app offers the option to print out bulk shipping labels.

Soul Rise Clothing
United Kingdom
About 1 month using the app
February 1, 2025

Super fast support from Kath. Recommended!

Paw Sense
United Kingdom
5 months using the app
March 5, 2025

Good experience

CrispyCuts
United Kingdom
Over 1 year using the app
January 7, 2025

Donna was great and gave me the support I needed professionaly and with a lot of patience.

Aura
Israel
3 months using the app
December 11, 2024

Amazing app to work with + great quality fast customer support.

FIVE. CLOTHING
Netherlands
9 months using the app
December 9, 2024

So far it is pretty good. I have run into some issues though. Tracking will not always be 100% accurate and there is no way to manually change this. I have had the app installed about 2 weeks and have had 5 chats regarding updating the tracking numbers all taking 1-2 days.

I hope they implement a manual change soon as i waste more time on the chat fixing the issue than it would take me to ...

Kawaii Stop
United States
15 days using the app
March 7, 2025

Great Customer service, Thanks Cecilia!

Maison Eindhoven
Netherlands
5 months using the app
November 14, 2024

Parcel Panel is on another level. It makes order tracking smooth, quick, and simple. No more stressing about where my package is – everything is right there at my fingertips!

Massive shoutout to Kath for the amazing customer service. She was quick to help me with a few questions I had, and made the whole experience effortless. If you’re looking for a reliable and user-friendly tracking solution, ...

ZOKULT
Romania
About 1 month using the app