Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (5,062)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration. It excels in order tracking, offering real-time updates that reduce customer inquiries and can be customized to match brand aesthetics. The support for multiple shipping carriers and responsive customer service further enhance its utility. Promotional offers like increased order limits on the free plan are also valued, improving customer satisfaction and operational efficiency.

December 9, 2024

So far it is pretty good. I have run into some issues though. Tracking will not always be 100% accurate and there is no way to manually change this. I have had the app installed about 2 weeks and have had 5 chats regarding updating the tracking numbers all taking 1-2 days.

I hope they implement a manual change soon as i waste more time on the chat fixing the issue than it would take me to ...

Kawaii Stop
United States
15 days using the app
December 11, 2024

Amazing app to work with + great quality fast customer support.

FIVE. CLOTHING
Netherlands
8 months using the app
March 7, 2025

Great Customer service, Thanks Cecilia!

Maison Eindhoven
Netherlands
5 months using the app
November 24, 2024

I just want to say Cecilia. You are amazing and you solved my problem. It was great chat with you. Once again thank you.

AURALISH
United Kingdom
2 months using the app
January 10, 2025

quick, easy and fast help! very good

Nelson Clothing
Netherlands
About 2 months using the app
January 25, 2025

Really very good app and customer service at the top

Extazora
France
4 months using the app
January 14, 2025

Kath was quick and well informed. Thank you <3

Feminique
Türkiye
3 months using the app
November 27, 2024

Donna is sooo kind and helpful! I spent hours trying to figure everything out by myself but she helped me with everything in just a few minutes!

Dealmagasinet
Sweden
16 days using the app
February 17, 2025

Best customer service i ever experienced! Essentials plan is a good value for the buck.

Adamo Mode
Switzerland
About 1 month using the app
November 7, 2024

Very bad tracking app that do not track order correctly, It does not update tracking on my order with Colis Privé and the support is very bad and will not help you.

Mister Gift
France
12 months using the app
Channelwill replied November 8, 2024

Hello Mister Gift,

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience. We understand how crucial accurate tracking updates are to your ...