Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,953)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for reducing customer inquiries with real-time shipping updates and automated notifications. Its customizable tracking page seamlessly integrates with Shopify, enhancing brand aesthetics and supporting global shipping with multi-carrier options. The user-friendly interface and responsive customer support are frequently praised. Additional features like increased order limits on free plans and the option to remove app branding are also valued.

August 29, 2024

I just got this app tonight. I've used track123 on other stores in the past, but wanted to try something new plus parcel panel's pricing model was more attractive to me. It literally took 2 minutes to setup the app, and it looks great. You can see an example of what the page will look like for customers, which is great.

They are currently doing an offer that more then doubles the amount of orders included in the free plan, up to 50 instead of 20. They also removed the apps branding, so it looks more professional on the website. This is typically a paid plan feature that they are giving away for free. If you download the app you may see this opportunity, if they are still running it. All I had to do was message the support team.

Huge thanks to Ria at the customer support team. She answered me rapidly and gave me those extra benefits. I also wanted to change the color of a specific thing on the page, and couldn't do it on my own. She was able to do it for me in a few minutes. I'm happy to have found this app, and think it will provide good value to me and my customers.

Siderity
United States
4 months using the app
November 10, 2024

Easy to use and support is incredibly helpful!

Ecolady
Estonia
21 minutes using the app
November 24, 2024

Great service

BestFindStore
Slovenia
8 minutes using the app
August 30, 2024

Until now, great customer service. Exploring & Testing the App now, therefore I couldn't give 5 stars at the moment.

Pfalzgold
Germany
4 months using the app
September 29, 2024

Excellent service! Solved the issue in a minute by the representative.
Thank you

Koil
Pakistan
1 day using the app
October 13, 2024

The service was excellent!great!

lucky7lucky7
China
About 5 hours using the app
September 9, 2024

Great Service Great App!

Combicraft Australia
Australia
19 days using the app
September 2, 2024

I’m thoroughly impressed with the support from Parcel Panel! The team handled my inquiries swiftly and efficiently, but I want to give a special shoutout to Ria. Her expertise, responsiveness, and friendly attitude made the entire experience outstanding. Thanks to Ria, my issues were resolved in no time. If you’re looking for exceptional support, Parcel Panel is the way to go. Thanks again, Ria, for your fantastic help!

Dream Euphoria Store
Slovakia
2 months using the app
November 19, 2024

great help

cosylif
Switzerland
10 minutes using the app
November 13, 2024

A must have in the Dropshipping business!

Happy Tails Co.
United States
15 minutes using the app