Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (4,489)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the order tracking experience, noting its ease of installation and user-friendly interface with customizable options that enhance site professionalism. The app includes a clear tracking page with a map, making package tracking straightforward for customers. It offers a free plan suitable for beginners and competitive pricing for growing businesses. The app's performance is consistently described as flawless, and its customer support is praised for being responsive and effective, with support available 24/7. Team members like Ria, Donna, Cecilia, and Kath are frequently highlighted for their exceptional service.

March 12, 2023

Thank you for the fast, friendly and clear service !Mig was very friendly. Tried to help find a solution.

SHAKE THE FRAME Art bookstore
Belgium
1 day using the app
Channelwill replied March 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

August 16, 2022

the app is easy to use and the customer support is very helpful! and just took a few minutes to resolve the problem.

Damaan Cart
Philippines
About 11 hours using the app
Channelwill replied August 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 17, 2023

Muito bom. Vi que tem bastante recursos. Mas estou tendo problema com um pedido que não está sendo rastreado. O app não está detectando o pedido, mesmo com ele cadastrado no sistema da loja. O suporte também tem sido muito bom.

NAKHU
Brazil
About 5 hours using the app
Channelwill replied July 24, 2023

Hi,

Thank you for your positive feedback and for bringing the issue with your order to our attention. We apologize for any inconvenience this may have caused.
The reason why the order hasn't been tracked could be due to a carrier mismatch error or the need to manually click the sync button.
We hope that you could tell us more about the issue and we would like to help you out. We will work to resolve the tracking issue as quickly as possible and appreciate your patience in the meantime.

If you have any further concerns or questions, please don't hesitate to reach out to our support team. Looking forward to your response.

Best regards,
Parcel Panel

October 13, 2024

Jannah Zaina
France
14 days using the app
July 23, 2024

Elegare
Netherlands
11 months using the app
September 30, 2024

The Flip Buy
Spain
8 days using the app
September 24, 2024

Pixel Plaisir
France
7 days using the app
August 9, 2024

Sleek Soul
India
17 days using the app
July 20, 2024

uçan lamba
Türkiye
About 1 month using the app
October 31, 2024

Illusion Lap
Pakistan
About 4 hours using the app