Parcel Panel Order Tracking

Parcel Panel Order Tracking

Reviews (5,013)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer satisfaction with real-time delivery updates and a customizable tracking page that matches their brand. The automated notifications minimize the need for manual updates, boosting customer trust. Merchants appreciate the easy setup, flexibility with multiple carriers, and the ability to customize tracking features. The responsive and effective customer support is also frequently praised.

November 17, 2023

Très réactif, à l'écoute, simple d'utilisation, des tarifs plus de correct. Aucun problème pour le moment, je recommande.

Doderlase
France
16 days using the app
March 2, 2023

Nice app this is the great place for the persons like me who wants simple and nice features by the app and nice peoples who can solve any problems

YG$shop
India
15 days using the app
Channelwill replied March 2, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 8, 2023

ainda testando, mais gostei do atendimento de cara, são super atenciosos e customizam a página pra vc

Loja Doiseff | Todos os direitos reservados.
Brazil
9 days using the app
Channelwill replied March 8, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

March 12, 2023

Thank you for the fast, friendly and clear service !Mig was very friendly. Tried to help find a solution.

SHAKE THE FRAME Art bookstore
Belgium
1 day using the app
Channelwill replied March 12, 2023

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

January 27, 2024

Jessca was very nice

VACU
Germany
About 17 hours using the app
February 11, 2024

its really quick and good way be assisted

SARA Stores
India
About 16 hours using the app
April 24, 2024

Sorunlara anında çözüm. Bu harika!

NEVA STORE
Türkiye
31 minutes using the app
August 16, 2022

the app is easy to use and the customer support is very helpful! and just took a few minutes to resolve the problem.

Damaan Cart
Philippines
About 11 hours using the app
Channelwill replied August 17, 2022

Hi there!

Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗

Should you need any other support, please do not hesitate to contact us on Live Chat.

Best Regards,
Parcel Panel

July 17, 2023

Muito bom. Vi que tem bastante recursos. Mas estou tendo problema com um pedido que não está sendo rastreado. O app não está detectando o pedido, mesmo com ele cadastrado no sistema da loja. O suporte também tem sido muito bom.

NAKHU
Brazil
About 5 hours using the app
Channelwill replied July 24, 2023

Hi,

Thank you for your positive feedback and for bringing the issue with your order to our attention. We apologize for any inconvenience this may have caused.
The reason why the order hasn't been tracked could be due to a carrier mismatch error or the need to manually click the sync button.
We hope that you could tell us more about the issue and we would like to help you out. We will work to resolve the tracking issue as quickly as possible and appreciate your patience in the meantime.

If you have any further concerns or questions, please don't hesitate to reach out to our support team. Looking forward to your response.

Best regards,
Parcel Panel

December 11, 2023

So Far I've just been using for minutes - but support has been fantastic - very responsive and able resolve 95% of my issues - there is 1 supplier that I use that is not supported here in NZ - I will leave a more informed review after using it in the front lines!

NZ Health Store
New Zealand
About 2 hours using the app