Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (4,489)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing the order tracking experience, noting its ease of installation and user-friendly interface with customizable options that enhance site professionalism. The app includes a clear tracking page with a map, making package tracking straightforward for customers. It offers a free plan suitable for beginners and competitive pricing for growing businesses. The app's performance is consistently described as flawless, and its customer support is praised for being responsive and effective, with support available 24/7. Team members like Ria, Donna, Cecilia, and Kath are frequently highlighted for their exceptional service.
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Thank you for the fast, friendly and clear service !Mig was very friendly. Tried to help find a solution.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
the app is easy to use and the customer support is very helpful! and just took a few minutes to resolve the problem.
Hi there!
Thank you so much for taking the time to share your feedback on Parcel Panel with us. We will continue to provide better functions and service to our customers like you.🤗
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Parcel Panel
Muito bom. Vi que tem bastante recursos. Mas estou tendo problema com um pedido que não está sendo rastreado. O app não está detectando o pedido, mesmo com ele cadastrado no sistema da loja. O suporte também tem sido muito bom.
Hi,
Thank you for your positive feedback and for bringing the issue with your order to our attention. We apologize for any inconvenience this may have caused.
The reason why the order hasn't been tracked could be due to a carrier mismatch error or the need to manually click the sync button.
We hope that you could tell us more about the issue and we would like to help you out. We will work to resolve the tracking issue as quickly as possible and appreciate your patience in the meantime.
If you have any further concerns or questions, please don't hesitate to reach out to our support team. Looking forward to your response.
Best regards,
Parcel Panel