Parcel Panel Order Tracking , 3,149 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its real-time tracking, user-friendly interface, and excellent customization options. It's praised for integrating seamlessly with Shopify, providing accurate parcel updates, and its responsive customer support. Many appreciate its affordability, support for multiple retailers, and its role in scaling businesses. Merchants also value its notification feature, speed, performance, and its ability to enhance the professional look of websites and improve customer experience.
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Good app. The best app in its field. Also a good assistance.
Lovely to speak with Jessica. Great help to kick start with Parcel Panel. Thank you.
they were so helpful thanks so much!
Very fast and clean service. thanks.
I wanted to take a moment to express my sincere gratitude for the exceptional service I received from Maryam at ParcelPanel.
I recently encountered an issue with the watermark on my store's tracking page, and Maryam went above and beyond to assist me in resolving this matter promptly. Her expertise and dedication to customer satisfaction truly stood out.
Maryam not only provided clear instructions but also took the time to ensure that I understood the process thoroughly. Her professionalism and commitment to resolving my concern left me thoroughly impressed.
I am delighted to share that, thanks to Maryam's assistance, the watermark issue on my store's tracking page has been successfully addressed. My customers now enjoy a seamless and professional experience without any distractions.
Maryam's exemplary customer service has not only resolved my immediate concern but has also solidified my trust in ParcelPanel as a reliable and customer-centric service provider. I genuinely appreciate her efforts and wanted to ensure that her outstanding support is acknowledged.
Thank you, Maryam, and the entire ParcelPanel team, for your commitment to customer satisfaction. It is a pleasure to do business with a company that values its customers and consistently delivers exceptional service.
The app itself isn't perfect, but it has what I'm after and it's easy to use. The downside may be that it doesn't seem to always update in real-time, and I often have to contact support to refresh the status for me, or sometimes the app doesn't recognise the courier and I have to manually request for it to be changed/added. That said, the customer service team is exceptional -- they're always there to help and respond quickly to any issues. I don't know how it would be if I had to manage more orders, but as long as I can get an instant solution to my problems, I'm satisfied.
Great app. Great support.
AWESOME CUSTOMER SERVICE & FAST. LUV IT.
They're great. Support is awesome. The interface is intuitive.
very cool, I liked it + fast and cool support